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POM Job Erroring - ReSTInvocationException: Forbidden (Doc ID 3073646.1)

Last updated on MARCH 03, 2025

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 24.1 to 25.0 [Release 24.1 to 25.0]
Information in this document applies to any platform.

Symptoms

When attempting to run scheduled 'GenerateUnitAmountStockCount_OpsJob' in POM UI the following error occurs.

ERROR
-----------------------
ERROR AbstractJobExecutor - An exception occurred :oracle.retail.apps.oam.common.rest.exception.ReSTInvocationException: Forbidden

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. The job GenerateUnitAmountStockCount_OpsJob is scheduled to run at 23:00 in POM.
2. Job fails on 12/24 and again on 12/25.

Due to this issue, users cannot get stock counts extracted on the scheduled dates.

Cause

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In this Document
Symptoms
Cause
Solution
References


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