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Oracle MFA App Returns "Your phone date and time or the server date and time may not be in sync..." (Doc ID 3074473.1)

Last updated on MARCH 03, 2025

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

For a user who is signing into an Oracle cloud Identity Cloud Service (IDCS) Tenant, using the Oracle Multi-Factor Authentication (MFA) app, on a mobile device receives "Your phone date and time or the server date and time may not be in sync. Adjust your clock and try again. If the problem persist, contact your system administrator." when trying to complete step two (2) of the Verification Setup.

Cause

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In this Document
Symptoms
Cause
Solution


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