Users Cannot Open a Clearance Group Due to Timeout Issue
(Doc ID 3074757.1)
Last updated on MARCH 03, 2025
Applies to:
Oracle Retail Pricing Cloud Service - Version 24.1 to 24.1 [Release 24.1]Information in this document applies to any platform.
Symptoms
On: RPCS/RPM 24.1.401.2 version
Users cannot open the clearance group id <CLEARANCE_GROUP_VALUE> - it times out. It's possible to open other clearances but not this one.
Steps to Reproduce
-----------------------
1. Open- RPM UI
2. Navigate Clearances -> Manage Clearances -> Search clearance group - Input the Clearance Group Number.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |