Lock Message Is Blocking Transaction History Screen For Stock Counts
(Doc ID 3076067.1)
Last updated on MARCH 13, 2025
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 24.1 to 25.0 [Release 24.1 to 25.0]Information in this document applies to any platform.
Symptoms
In EICS for Transaction History screen for stock counts type, breaking the lock message still remains in the same screen and don't allow user to proceed and see the transaction id.
Steps to Reproduce
1) Login into EICS -> Inventory Management -> Transaction History
2) Select type as Stock Count
3) Click in Transaction ID
4) Observe "Lock is held by XXXX . Would you like to break the lock"
5) Clicking 'Yes' still remains in the same screen and don't allow user to proceed and see the transaction id.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |