When Creating a New BP Record Using the "Copy without Attachments" Option, a New Record Is Created, but When Adding New Attachments They Do Not Get Published to Document Manager (Doc ID 3076526.1)

Last updated on MARCH 14, 2025

Applies to:

Symptoms

 DESCRIPTION OF PROBLEM:
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When clicking the gear icon next to an existing Business Process (BP) record and selecting "Copy without Attachments" a new BP record is created with a new record number, this is working as expected. But when adding new attachments to the record, submitting the record and expecting the attachments to be auto-published to document manager, the new attachments are never sent to document manager.

Steps to replicate:

1. Login to Unifier.
2. Navigate to any Project/Shell > User mode > Business Process > Select any BP record.
3. Click on gear icon next to record and select "Copy without Attachments" > Complete required fields.
4. Add new attachments to the BP record.
5. Send the BP record to step where attachments are expected to be published to Document Manager.
6. Navigate to Document Manager in the same project/shell, in the expected BP folder, note that the attachments were never published.

EXPECTED OUTCOME:
The new attachments on the created BP record should be auto-published to Document Manager.

Cause

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