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MFP Cloud Lock Error (Doc ID 3079083.1)

Last updated on APRIL 09, 2025

Applies to:

Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service Plus - Version 19.0 to 19.0 [Release 19.0]
Information in this document applies to any platform.

Symptoms


Customer is trying to execute purging of users in our MFP cloud UAT environment and is not able to proceed with the task due to the error below.

Failed to get read lock for '../../../../users/uid00036/crg_mfp_t00270/store.db.lck'Could not create file 'crg_mfp/users/uid00036/crg_mfp_t00270/store.db.lck': Containing directory does not exist.

There are 13 active file descriptors
Remaining open files:
crg_mfp/.private/ureport/usermgr_20250324042137769_23373
Caught exception - IllegalPositionName: Array 'dim_wbq' does not contain the '' position in the 'wbq' dimension.

Cause

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In this Document
Symptoms
Cause
Solution
References


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