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MFCSv19.3.x Integarted with SIOCS NextGen| Adjusted Transfer Receipt Not Releasing Reserved Qty in SIOCS (Doc ID 3080820.1)

Last updated on APRIL 11, 2025

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 25.0 and later
Information in this document applies to any platform.

Symptoms

When a store to store transfer receipt is adjusted, after the initial receipt, a transfer expected and transfer reserved quantity is created for the adjusted amount, in SIOCS and MFCS. After the transfer is closed in MFCS with the Auto close batch job, the inventory is released in MFCS and the transfer is closed. The inventory is not released in SIOCS and the transfer remains in Shipping status. The Transfer has to be manually closed in SIOCS to release the inventory.

Steps to Reproduce:


Prerequisite:

System Administration
Store Receiving Force Close Indicator = No Loss

1. Create store to store transfer from store A to store B in SOCS for 12 units.
2. Ship the quantity to 11 units.
3. Change to Store B and Receive 11 units.
4. Adjust the receipt to receive 1 additional unit.
5. Note Store A still has store_item_stock.QUANTITY_RESERVED=1
6. After 2 days, MFCS Auto Close batch job closes transfer in MFCS and reserved inventory is released in MFCS.
7. Inventory is not released in SIOCS (1 unit) and the transfer is in Shipping status.
8. Manually close the transfer in SOCS. Inventory is released in SOCS

Cause

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In this Document
Symptoms
Cause
Solution


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