MFCS / XOffice Onprem Integration Failure - HTTP Status 500 – Internal Server Error
(Doc ID 3081665.1)
Last updated on APRIL 14, 2025
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version NA and laterInformation in this document applies to any platform.
Goal
Setting up an integration between MFCS and XOffice on prem using RMFCS Direct Services.
When creating OCDS jobs on the XCenter side, getting the error "HTTP Status 500 – Internal Server Error"
2025-04-08 10:06:07,352 [ExecScheduledOcdsTask-1] DEBUG {} [com.micros_retail.xcenter.ocds.service.OcdsServiceClient] OCDS request using servicePath /MerchIntegrations/services/foundation/omnichannel/orghier/descendant
2025-04-08 10:06:07,764 [ExecScheduledOcdsTask-1] ERROR {} [com.micros_retail.xcenter.ocds.OcdsScheduledTask] Failure during OCDS task execution.
com.micros_retail.xcenter.ocds.subtask.OcdsSubtaskException: Failed to obtain valid chain hierarchy needed to create job
...
Caused by: dtv.service.ServerErrorException: A service exception has occurred. (Error code: 500)
All merchapi services are enabled for both xstore and external applications, and merchapi jobs are also scheduled in POM.
Solution
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In this Document
| Goal |
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