Error: "Unable To Connect to the database. Would You Like to Configure the Database Connection Now?" When Logging Into Project Management or Methodology Management (Doc ID 898606.1)

Last updated on JANUARY 03, 2017

Applies to:

Primavera P6 Professional Project Management - Version 5.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 5.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.2.4.0 and later
All Platforms

Symptoms

When logging into either the Project Management or Methodology Management client application, the following error is received:

ERROR

"Unable to connect to the database.  Would you like to configure the database connection now?"

 

Cause

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