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Cloud services supported in My Oracle Cloud Support portal (Doc ID 901.1)

Last updated on DECEMBER 03, 2024

Applies to:

Oracle Cloud
All Platforms

Details

We have launched a new support portal, My Oracle Cloud Support, for Oracle Cloud Infrastructure and Cloud Applications customers. The services listed below will be supported in this new portal. 

Products and services not listed here will continue to use the My Oracle Support portal. 

To sign into My Oracle Cloud Support

To sign into My Oracle Support:

 

Qpart Product
Q10719 Advanced Data Security - Audit Vault for Oracle Fusion Enterprise Resource Planning Cloud Service
Q14279 APEX Application Development
Q12724 Application Container Cloud
Q13700 Autonomous Database Dedicated
Q13344 Autonomous Database Serverless
Q11725 Big Data Cloud Service
Q13956 Big Data Service on OCI
Q13444 Blockchain Platform Cloud Service
Q14472 Business Objects Spectra Service
Q14622 Chat Support Assistance
Q11158 Corente Cloud Services Exchange
Q14620 Customer Subscription Management
Q13036 Data Safe
Q14423 Database Operator for Kubernetes
Q14426 Database Tools Service
Q14184 Essbase for OCI Marketplace
Q14727 Exadata Fleet Update
Q13879 Fusion Data Intelligence
Q13236 Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine)
Q14103 Gen 2 Exadata Cloud at Customer
Q14623 Global Customer Hub Services
Q14733 Globally Distributed Autonomous Database
Q13722 HeatWave
Q14664 HeatWave on AWS
Q11142 Identity Cloud Service (IDCS)
Q11268 Internet of Things Cloud Service
Q10866 Java Cloud Service
Q13207 Latin America Cloud Local Solution (LACLS)
Q13457 Mobile Cloud Enterprise
Q10844 Mobile Cloud Service
Q14618 My Oracle Cloud Support Portal
Q14290 Netsuite Analytics Warehouse
Q12937 NoSQL Database Cloud Service
Q14255 OAM on Marketplace
Q14414 OCI Anomaly Detection Service
Q14272 OCI Application Performance Monitoring Service
Q14482 OCI Certificates
Q14234 OCI Cloud Guard
Q14176 OCI Compute
Q14242 OCI Database Management Service
Q14143 OCI Database Migration
Q14809 OCI Database with PostgreSQL
Q14354 OCI External Database Management
Q14358 OCI Logging
Q14258 OCI Logging Analytics Service
Q14275 OCI Management Agent Service
Q14249 OCI Ops Insights
Q14396 OCI Search Service with OpenSearch
Q14569 OCI Stack Monitoring
Q14380 OCI Vulnerability Scanning Service
Q14230 OIG on Marketplace
Q10902 OMC Application Performance Monitoring Cloud Service
Q12756 OMC Infrastructure Monitoring Cloud Service
Q11063 OMC IT Analytics Cloud Service
Q11064 OMC Log Analytics Cloud Service
Q14546 Oracle Access Governance
Q12601 Oracle Account Reconciliation Cloud Service
Q12983 Oracle Adaptive Intelligent Apps for Manufacturing
Q13183 Oracle Adaptive Intelligent Offers Cloud Service
Q13416 Oracle Adaptive Intelligent Sales Cloud Service
Q13706 Oracle Analytics Cloud
Q13343 Oracle Analytics Cloud - Classic
Q14444 Oracle Analytics Server on OCI Marketplace
Q11679 Oracle API Platform Cloud Service
Q13454 Oracle Apiary Cloud Service
Q14563 Oracle Application Dependency Management Cloud Service
Q11256 Oracle Audience Data Management Cloud Service
Q14930 Oracle Autonomous Linux
Q14857 Oracle Backend for Spring Boot - Marketplace
Q12761 Oracle Big Data Cloud Service - Compute Edition
Q11409 Oracle Big Data Discovery Cloud Service
Q10990 Oracle BigMachines CPQ Cloud Service
Q10991 Oracle BigMachines Express CPQ Cloud Service for Salesforce.com
Q13828 Oracle Blockchain Applications Cloud
Q11255 Oracle BlueKai Audience Data Marketplace Cloud Service
Q10432 Oracle Business Intelligence Cloud Service
Q13305 Oracle CASB Cloud Service
Q12812 Oracle Cloud at Customer
Q12978 Oracle Cloud Infrastructure
Q14440 Oracle Cloud Infrastructure - API Gateway
Q13774 Oracle Cloud Infrastructure - Database Service
Q13875 Oracle Cloud Infrastructure - Exadata Cloud Service
Q14439 Oracle Cloud Infrastructure - Functions As A Service
Q14313 Oracle Cloud Infrastructure - GoldenGate Service
Q14355 Oracle Cloud Infrastructure - Load Balancer
Q14497 Oracle Cloud Infrastructure - Notification Service
Q14441 Oracle Cloud Infrastructure - OCI Technical Content
Q14436 Oracle Cloud Infrastructure - Service Connector Hub
Q14469 Oracle Cloud Infrastructure Announcements Service
Q14455 Oracle Cloud Infrastructure Ansible
Q14796 Oracle Cloud Infrastructure Artifact Registry
Q14435 Oracle Cloud Infrastructure Bastion
Q14600 Oracle Cloud Infrastructure Block Storage
Q14810 Oracle Cloud Infrastructure Cache
Q14896 Oracle Cloud Infrastructure Cluster Placement Groups
Q14460 Oracle Cloud Infrastructure Command Line Interface
Q14633 Oracle Cloud Infrastructure Container Instances
Q14795 Oracle Cloud Infrastructure Container Registry
Q14686 Oracle Cloud Infrastructure Content Delivery Network
Q14710 Oracle Cloud Infrastructure Control Center
Q13815 Oracle Cloud Infrastructure Data Catalog
Q14180 Oracle Cloud Infrastructure Data Flow
Q14219 Oracle Cloud Infrastructure Data Integration
Q14470 Oracle Cloud Infrastructure Data Labeling
Q14768 Oracle Cloud Infrastructure Data Lake
Q14174 Oracle Cloud Infrastructure Data Science
Q14419 Oracle Cloud Infrastructure DevOps
Q13548 Oracle Cloud Infrastructure DNS
Q14645 Oracle Cloud Infrastructure Document Understanding
Q14401 Oracle Cloud Infrastructure Dynamic Routing Gateway
Q13549 Oracle Cloud Infrastructure Email Delivery
Q14747 Oracle Cloud Infrastructure Events Service
Q14370 Oracle Cloud Infrastructure FastConnect
Q14602 Oracle Cloud Infrastructure File Storage
Q14835 Oracle Cloud Infrastructure Fleet Application Management
Q14558 Oracle Cloud Infrastructure Full Stack Disaster Recovery Service
Q14983 Oracle Cloud Infrastructure Generative AI Agents
Q14892 Oracle Cloud Infrastructure Generative AI Service
Q14785 Oracle Cloud Infrastructure Guarded Data Pipelines
Q14748 Oracle Cloud Infrastructure Health Checks
Q14651 Oracle Cloud Infrastructure HTTP Redirects
Q14720 Oracle Cloud Infrastructure Key Management
Q14438 Oracle Cloud Infrastructure Kubernetes Engine (OKE)
Q14379 Oracle Cloud Infrastructure Language Service
Q14895 Oracle Cloud Infrastructure Launchpad
Q14957 Oracle Cloud Infrastructure Managed Services for Mac
Q14542 Oracle Cloud Infrastructure Media Flow
Q14543 Oracle Cloud Infrastructure Media Streams
Q14826 Oracle Cloud Infrastructure Monitoring
Q14559 Oracle Cloud Infrastructure Network Firewall
Q14601 Oracle Cloud Infrastructure Object Storage
Q14550 Oracle Cloud Infrastructure Open Data
Q14606 Oracle Cloud Infrastructure Queue Service
Q14454 Oracle Cloud Infrastructure Resource Manager
Q14947 Oracle Cloud Infrastructure Resource Scheduler
Q14577 Oracle Cloud Infrastructure Service Mesh
Q14459 Oracle Cloud Infrastructure Shell
Q14412 Oracle Cloud Infrastructure Site-to-Site VPN
Q14456 Oracle Cloud Infrastructure Software Development Kit
Q14477 Oracle Cloud Infrastructure Speech
Q14437 Oracle Cloud Infrastructure Streaming
Q14458 Oracle Cloud Infrastructure Terraform
Q14381 Oracle Cloud Infrastructure Virtual Networking
Q14549 Oracle Cloud Infrastructure Vision Service
Q14586 Oracle Cloud Infrastructure Web Application Accelerator
Q14560 Oracle Cloud Infrastructure Web Application Firewall
Q14713 Oracle Cloud Infrastructure Workstation Service
Q14984 Oracle Cloud Infrastructure Zero Trust Packet Routing Platform (ZPR)
Q14828 Oracle Cloud Marketplace
Q14582 Oracle Cloud Migrations
Q14367 Oracle Cloud VMware Solution
Q14181 Oracle Coherence Cloud
Q10463 Oracle Commerce Cloud Service
Q14655 Oracle Compute Cloud at Customer
Q10725 Oracle Compute Cloud Service
Q13031 Oracle Container Cloud Service
Q13555 Oracle Container Pipelines Cloud Service
Q13341 Oracle Container Registry Cloud Service
Q13795 Oracle Content Management
Q8961 Oracle CRM On Demand
Q14189 Oracle CrowdTwist Cloud Service
Q12608 Oracle Customer Data Management Cloud Service
Q14450 Oracle Customer Experience for Utilities
Q13816 Oracle Customer Experience Marketing Audience
Q11276 Oracle Customs Management Cloud Service
Q9786 Oracle Data as a Service
Q13101 Oracle Data Integrator Cloud Service
Q14108 Oracle Data Integrator on Marketplace
Q12572 Oracle Data Visualization Cloud Service
Q11066 Oracle Database Backup Service
Q14659 Oracle Database Cloud Control Plane
Q12550 Oracle Database Cloud Exadata Service
Q9660 Oracle Database Cloud Schema Service
Q9712 Oracle Database Cloud Schema Service - S20
Q9695 Oracle Database Cloud Schema Service - S50
Q10823 Oracle Database Cloud Service
Q13186 Oracle Database Exadata Express Cloud Service
Q11249 Oracle Database Vault and Break Glass Security for Fusion Cloud Service
Q11223 Oracle Database Vault for Oracle Fusion ERP Security Cloud Service
Q11447 Oracle Database Vault for Oracle Transportation and Global Trade Management Security Cloud Service
Q15023 Oracle Database@AWS - Exadata Cloud Service
Q14969 Oracle Database@Azure - Autonomous Database Serverless
Q14963 Oracle Database@Azure - Exadata Cloud Service
Q14982 Oracle Database@Google Cloud - Autonomous Database Serverless
Q14981 Oracle Database@Google Cloud - Exadata Cloud Service
Q13965 Oracle DataFox Cloud Service
Q13384 Oracle Demand Management Cloud Service
Q12906 Oracle Digital Assistant
Q14083 Oracle Digital Assistant Platform for SaaS
Q14264 Oracle Digital Experience for Communications - Buying Experience
Q10705 Oracle Eloqua Marketing Cloud Service
Q12956 Oracle Enterprise Data Management Cloud Service
Q14110 Oracle Enterprise Data Quality on Marketplace
Q14551 Oracle Enterprise Performance Management FreeForm Cloud Service
Q9274 Oracle Enterprise Performance Reporting Cloud Service
Q11687 Oracle Enterprise Planning and Budgeting Cloud Service
Q14609 Oracle Enterprise Profitability and Cost Management Cloud
Q13089 Oracle Event Hub Cloud Service
Q14865 Oracle Exadata Database Service on Exascale Infrastructure
Q12602 Oracle Financial Consolidation and Close Cloud Service
Q12612 Oracle Fleet Management Cloud Service
Q14145 Oracle Forms for OCI
Q11277 Oracle Forwarding and Brokerage Operations Cloud Service
Q11284 Oracle Freight Payment, Billing and Claims Cloud Service
Q10845 Oracle Fusion Absence Management Cloud Service
Q11170 Oracle Fusion Accounting Hub Reporting Cloud Service
Q10415 Oracle Fusion Advanced Collections Cloud Service
Q12949 Oracle Fusion Advanced Financial Controls Cloud Service
Q10361 Oracle Fusion Application Toolkit Cloud Service
Q10396 Oracle Fusion Assets Cloud Service
Q10399 Oracle Fusion Automated Invoice Processing Cloud Service
Q10256 Oracle Fusion Benefits Cloud Service
Q14310 Oracle Fusion Budgetary Control Cloud Service
Q11486 Oracle Fusion Career Development Cloud Service
Q10398 Oracle Fusion Cash Management Cloud Service
Q12595 Oracle Fusion Cloud Field Service
Q12947 Oracle Fusion Configurator Cloud Service
Q12948 Oracle Fusion Configurator Modeling Cloud Service
Q11662 Oracle Fusion Cost Management Cloud Service
Q10242 Oracle Fusion CX Sales Cloud Service
Q14259 Oracle Fusion Digital Experience for Communications - Care Experience
Q14261 Oracle Fusion Digital Experience for Communications - Launch Experience
Q14761 Oracle Fusion Dynamic Skills Cloud Service
Q9688 Oracle Fusion Enterprise Contracts Management Cloud Service
Q10416 Oracle Fusion Expenses Cloud Service
Q11490 Oracle Fusion Financial Reporting Compliance Cloud Service
Q10403 Oracle Fusion Financials Common Module Cloud Service
Q2381 Oracle Fusion Financials for the Americas
Q10405 Oracle Fusion General Ledger Cloud Service
Q10237 Oracle Fusion Global Human Resources Cloud Service
Q11489 Oracle Fusion Global Order Promising Cloud Service
Q9689 Oracle Fusion Global Payroll Cloud Service
Q9690 Oracle Fusion Goal Management Cloud Service
Q11183 Oracle Fusion Grants Management Cloud Service
Q14928 Oracle Fusion Grow Cloud Service
Q14578 Oracle Fusion HCM Communicate
Q13241 Oracle Fusion Human Resources Help Desk Cloud Service
Q9691 Oracle Fusion Incentive Compensation Cloud Service
Q11177 Oracle Fusion Innovation Management Cloud Service
Q11176 Oracle Fusion Innovation Management Ideation Cloud Service
Q10402 Oracle Fusion Inventory Management Cloud Service
Q13841 Oracle Fusion Joint Venture Management
Q11485 Oracle Fusion Learning Management Cloud Service
Q14025 Oracle Fusion Lease Accounting
Q10406 Oracle Fusion Legal Entity Configurator Cloud Service
Q11646 Oracle Fusion Loyalty
Q12814 Oracle Fusion Manufacturing Cloud Service
Q10249 Oracle Fusion Mobile Sales Cloud Service
Q11488 Oracle Fusion Order Management Cloud Service
Q10420 Oracle Fusion Payables Cloud Service
Q10419 Oracle Fusion Payments Cloud Service
Q9702 Oracle Fusion Payroll Interface Cloud Service
Q9678 Oracle Fusion Performance Management Cloud Service
Q12813 Oracle Fusion Planning Central Cloud Service
Q10397 Oracle Fusion Procurement Contracts Cloud Service
Q11179 Oracle Fusion Product Development Cloud Service
Q10401 Oracle Fusion Product Hub Cloud Service
Q10855 Oracle Fusion Product Hub Portal Cloud Service
Q11042 Oracle Fusion Profile Management Cloud Service
Q10407 Oracle Fusion Project Billing Cloud Service
Q10408 Oracle Fusion Project Control Cloud Service
Q10394 Oracle Fusion Project Costing Cloud Service
Q10409 Oracle Fusion Project Foundation Cloud Service
Q10687 Oracle Fusion Project Management Cloud Service
Q10404 Oracle Fusion Project Performance Reporting Cloud Service
Q10688 Oracle Fusion Project Resource Management Cloud Service
Q10413 Oracle Fusion Purchasing Cloud Service
Q10418 Oracle Fusion Receivables Cloud Service
Q14685 Oracle Fusion Recruiting Booster Cloud Service
Q10853 Oracle Fusion Revenue Management Cloud Service
Q14323 Oracle Fusion Risk Management Cloud Service
Q12953 Oracle Fusion Sales Cloud for Higher Education
Q11398 Oracle Fusion Sales for Communications
Q11399 Oracle Fusion Sales for Consumer Goods
Q11397 Oracle Fusion Sales for High Tech Manufacturing
Q11396 Oracle Fusion Sales for Retail Banking
Q10410 Oracle Fusion Self Service Procurement Cloud Service
Q13243 Oracle Fusion Service Cloud Service
Q10411 Oracle Fusion Sourcing Cloud Service
Q14326 Oracle Fusion Spend Classification
Q13142 Oracle Fusion Student Management Cloud Service
Q10417 Oracle Fusion Subledger Accounting Cloud Service
Q13669 Oracle Fusion Subscription Management Cloud Service
Q14337 Oracle Fusion Succession Management Cloud Service
Q10393 Oracle Fusion Supplier Model Cloud Service
Q10412 Oracle Fusion Supplier Portal Cloud Service
Q11184 Oracle Fusion Supplier Qualification Management Cloud Service
Q8487 Oracle Fusion Supply Chain Financial Orchestration Foundation
Q9672 Oracle Fusion Talent Review Cloud Service
Q10689 Oracle Fusion Task Management Cloud Service
Q10400 Oracle Fusion Tax Cloud Service
Q10854 Oracle Fusion Time and Labor Cloud Service
Q14568 Oracle Fusion Touchpoints
Q9670 Oracle Fusion Workforce Compensation Cloud Service
Q4472 Oracle Fusion Workforce Scheduling Cloud Service
Q11278 Oracle Global Trade Intelligence Cloud Service
Q11280 Oracle Global Trade Management Cloud Service
Q11693 Oracle Hyperion Profitability and Cost Management Cloud Service
Q13059 Oracle In-Memory Cost Management Cloud Service
Q13437 Oracle Infinity Cloud Service
Q13213 Oracle Integration
Q14611 Oracle Integration 3
Q13792 Oracle Integration-OIC
Q10807 Oracle Intelligent Advisor
Q9693 Oracle Java Cloud Service - S2
Q9694 Oracle Java Cloud Service - S4
Q9658 Oracle Java Cloud Service - SaaS Extension
Q9360 Oracle Live Help On Demand
Q11282 Oracle Logistics Inventory Visibility Cloud Service
Q14991 Oracle Logistics Local Solution (LOGLS)
Q13850 Oracle Logistics Network Modeling Cloud Service
Q13072 Oracle Machine Learning on OCI
Q13381 Oracle Maintenance Cloud Service
Q11680 Oracle Managed File Transfer Cloud Service
Q13362 Oracle Management Cloud
Q14416 Oracle Marketing Automation for Responsys and Eloqua
Q12979 Oracle Maxymiser Cloud Service
Q13921 Oracle Mobile Hub
Q13042 Oracle Network Cloud Service - FastConnect
Q10707 Oracle Planning and Budgeting Cloud Service
Q13945 Oracle Private Cloud at Customer
Q14253 Oracle Process Automation
Q13512 Oracle Public Sector Business Licenses Cloud Service
Q13511 Oracle Public Sector Code Enforcement Cloud Service
Q13510 Oracle Public Sector Permits Cloud Service
Q13509 Oracle Public Sector Planning and Zoning Cloud Service
Q13382 Oracle Quality Management Cloud Service
Q13379 Oracle Recruiting Cloud Service
Q11302 Oracle Responsys Marketing Platform Cloud Service
Q14322 Oracle Roving Edge
Q13386 Oracle Sales and Operations Planning Cloud Service
Q14500 Oracle Secure Desktop
Q9659 Oracle Social Network Cloud Service
Q10387 Oracle Social Sites Cloud Service
Q13009 Oracle Solaris Cloud Service
Q13056 Oracle SPARC Compute Service
Q10958 Oracle Storage Cloud Service
Q13707 Oracle Strategic Workforce Planning Cloud Service
Q13791 Oracle Student Financial Planning Cloud Service
Q13383 Oracle Supply Chain Collaboration Cloud Service
Q13385 Oracle Supply Planning Cloud Service
Q9801 Oracle Taleo Learn Cloud Service
Q9810 Oracle Taleo Onboarding Cloud Service
Q9830 Oracle Taleo Platform Cloud Service - Connect
Q9831 Oracle Taleo Platform Cloud Service - Passport Framework
Q14829 Oracle Taleo Platform Cloud Service - Reporting and Analytics
Q10907 Oracle Taleo Platform Cloud Service - Reporting for OBI
Q9832 Oracle Taleo Platform Cloud Service - SmartOrg (Central Configuration)
Q9808 Oracle Taleo Recruiting Cloud Service
Q9814 Oracle Taleo Recruiting Cloud Service - Career Section
Q9812 Oracle Taleo Recruiting High Volume Cloud Service - Scheduling Center
Q10553 Oracle Taleo Social Sourcing Cloud Service
Q13052 Oracle Tax Reporting Cloud Service
Q9802 Oracle TBE Compensation Cloud Service
Q9804 Oracle TBE Integration Cloud Service
Q9805 Oracle TBE Onboarding Cloud Service
Q9806 Oracle TBE Performance Management Cloud Service
Q9807 Oracle TBE Recruiting Cloud Service
Q9803 Oracle TBE Reporting Cloud Service
Q14398 Oracle Threat Intelligence Service
Q11279 Oracle Trade Compliance Cloud Service
Q11227 Oracle Transparent Data Encryption for Oracle Fusion CRM Security Cloud Service
Q11225 Oracle Transparent Data Encryption for Oracle Fusion ERP Security Cloud Service
Q11448 Oracle Transparent Data Encryption for Oracle Transportation and Global Trade Management
Q11285 Oracle Transportation Cooperative Routing Cloud Service
Q11283 Oracle Transportation Intelligence Cloud Service
Q11288 Oracle Transportation Management Cloud Service
Q11286 Oracle Transportation Operational Planning Cloud Service
Q11281 Oracle Transportation Sourcing Cloud Service
Q14758 Oracle Tuxedo for OCI
Q13958 Oracle Unity (Infinity/Recommendations)
Q13324 Oracle Warehouse Management Business Intelligence Cloud Service
Q13322 Oracle Warehouse Management Enterprise Edition Cloud Service
Q13323 Oracle Warehouse Workforce Management Cloud Service
Q14915 Oracle WebCenter Content for OCI
Q14916 Oracle WebCenter Content: Imaging for OCI
Q14918 Oracle WebCenter Enterprise Capture for OCI
Q14920 Oracle WebCenter Forms Recognition for OCI
Q14919 Oracle WebCenter Portal for OCI
Q14917 Oracle WebCenter Sites for OCI
Q15024 Oracle WebLogic Management Service
Q14031 Oracle WebLogic Server for OCI
Q14223 Oracle WebLogic Server for OCI Container Engine
Q13378 Oracle Workplace Health and Safety Incidents Cloud Service
Q14424 Oracle ZFS Storage Image for OCI
Q14931 OS Management Hub (OSMH)
Q14288 OUD on Marketplace
Q14156 SOA on Marketplace
Q11037 SOA Suite Cloud Service
Q14619 Support Portal User Management
Q14303 Visual Builder Studio
Q14501 Zero Downtime Migration

 

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