Troubleshoot Grid Infrastructure/RAC Database installer/runInstaller Issues
(Doc ID 1056322.1)
Last updated on MARCH 22, 2024
Applies to:
Oracle Cloud Infrastructure - Database Service - Version N/A and later Oracle Database Cloud Exadata Service - Version N/A and later Oracle Database Backup Service - Version N/A and later Oracle Database Cloud Schema Service - Version N/A and later Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later Information in this document applies to any platform.
Purpose
This note provides steps to troubleshoot runInstaller(OUI) issues. It applies to both fresh installation and upgrades when OUI fails before user is prompted to execute root script (root.sh or rootupgrade.sh).
If root script fails, refer to <note 969254.1> or <note 942166.1> for solutions.
If OUI configuration assistant(plug-in) fails, refer to <note 1360798.1> for solutions.
Troubleshooting Steps
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