Troubleshoot Grid Infrastructure/RAC Database installer/runInstaller Issues
(Doc ID 1056322.1)
Last updated on OCTOBER 31, 2019
Oracle Database - Enterprise Edition - Version 18.104.22.168 and later Oracle Database Cloud Schema Service - Version N/A and later Oracle Database Exadata Cloud Machine - Version N/A and later Oracle Database Exadata Express Cloud Service - Version N/A and later Oracle Cloud Infrastructure - Database Service - Version N/A and later Information in this document applies to any platform.
***Checked for relevance on 15-Apr-2013***
This note provides steps to troubleshoot runInstaller(OUI) issues. It applies to both fresh installation and upgrades when OUI fails before user is prompted to execute root script (root.sh or rootupgrade.sh).
If root script fails, refer to <note 969254.1> or <note 942166.1> for solutions.
If OUI configuration assistant(plug-in) fails, refer to <note 1360798.1> for solutions.
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