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Troubleshoot Grid Infrastructure/RAC Database installer/runInstaller Issues (Doc ID 1056322.1)

Last updated on AUGUST 04, 2018

Applies to:

Oracle Database - Enterprise Edition - Version and later
Information in this document applies to any platform.
***Checked for relevance on 15-Apr-2013***


This note provides steps to troubleshoot runInstaller(OUI) issues. It applies to both fresh installation and upgrades when OUI fails before user is prompted to execute root script ( or

If root script fails, refer to <note 969254.1> or <note 942166.1> for solutions.

If OUI configuration assistant(plug-in) fails, refer to <note 1360798.1> for solutions.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 1. Solution can be identified from default logfile
 To clean up the failed installation and re-run:
 2. Solution can not be identified from default logfile
 Files need to be reviewed/uploaded
 Installation log locations
 Silent Installation Mode Progress
 Community Discussions


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