Health Check Alert: Oracle RAC Database is running on a non-certified configuration
(Doc ID 1095608.1)
Last updated on JUNE 05, 2019
Applies to:Oracle Database - Enterprise Edition
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Information in this document applies to any platform.
Information in this document applies to Any Platform,.
Health Check Category:
This document provides a quick reference explaining the following Health Check Alert:
My Oracle Support provides a proactive health check that automatically detects and notifies you of the existence of this issue before it impacts your business. To leverage this proactive support capability, install the Oracle Configuration Manager (OCM). Information on installing the Oracle Configuration Manager can be found on the Collector tab of My Oracle Support. To view the full portfolio of health checks available, see Note 868955.1
This health check determines whether the Oracle RAC Database target is certified on the Platform it is currently running on.
The risk states something of the form "Oracle RAC Database <release number> is not certified on <platform name & version>". Running on a non-certified configuration might result in difficulties getting support from Oracle. Issues reported on non-certified configurations will not be fixed by Oracle. You could be required to reproduce any issues found in a certified environment to receive support.
The recommendation will advise you to move to a certified configuration and will provide a link to where you can view the list of certified platforms for your particular Oracle RAC Database release.