ORA-600 [Security::checkey1_HugeClientName] on Exadata storage cell (Doc ID 1126853.1)

Last updated on SEPTEMBER 27, 2010

Applies to:

Oracle Exadata Storage Server Software - Version: 11.2.1.2.0 to 11.2.1.2.1 - Release: 11.2 to 11.2
Linux x86-64

Symptoms


This issue can be seen in Exadata cell running cell software version earlier than 11.2.1.3

1. Exadata storage cell hangs


1.1. Following errors are seen in the cell log


ORA-00600: internal error code, arguments: [Security::checkey1_HugeClientName], []
1: io_getevents err = -4, errno 0
RS-7445 [Serv CELLSRV absent] [It will be restarted] []

1.2. Cell svtrc trace/incident file would have


ORA-00600: internal error code, arguments: [Security::checkey1_HugeClientName], []
----- Call Stack Trace -----
kgeasnmierr()
_ZN8Security8checke
y1EPh18ossmsg_contr
ol_msgP24ossmsg_log
in_stage2_argsP10os
s_resultj()
_ZN14RemoteListener
6listenEv()
_ZN14RemoteListener
6listenEPv()
_ZN9SystemJob7proce
ssEv()
_ZN10UserThread8mai
nLoopEv()
_ZN10UserThread3run
Ev()
_ZN9Scheduler8sched
uleEv()
_Z16kernelThreadMai
nPv()
oracle_fp_thread_ma
in()
start_thread()
...

Expanded function names are

_ZN8Security8checkey1EPh18ossms()
_ZN14RemoteListener6listenEv()
_ZN14RemoteListener6listenEPv()
_ZN9SystemJob7processEv()
_ZN10UserThread8mainLoopEv()
_ZN10UserThread3runEv()
_ZN9Scheduler8scheduleEv()
_Z16kernelThreadMainPv()


2. Database instance(s) would crash with the following in the alert log


connect: ossnet: connection failed to server <cell IP address>, result=5 (login: sosstcpreadtry failed)
...
LMON (ospid: nnnnn) waits for event 'control file sequential read' for nn secs.
...
ORA-29770: global enqueue process LMON (OSID nnnnn) is hung for more than nn seconds
ERROR: Some process(s) is not making progress.
LMHB (ospid: mmmmm): terminating the instance due to error 29770

3. ASM instance(s) would crash with the following in the alert log


NOTE: ASM client <db instance>:<db name> disconnected unexpectedly.
...
connect: ossnet: connection failed to server <cell IP address>, result=5 (login: sosstcpreadtry failed)
...
ORA-17503: ksfdopn:DGOpenFile05 Failed to open file +<DG NAME>/.../spfile<SID>.ora
ORA-15001: diskgroup "<DG NAME>" does not exist or is not mounted
ORA-15082: ASM failed to communicate with database instance
ORA-15064: communication failure with ASM instance
...
PMON (ospid: nnnnn): terminating the instance due to error 15470
...
Cell: o/<cell IP address> could not be opened


Cause

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