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Database Hung On Shutdown After ORA-600 [KGHFRE3] Error (Doc ID 1135453.1)

Last updated on MARCH 26, 2019

Applies to:

Oracle Database - Enterprise Edition - Version 10.2.0.4 and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Information in this document applies to any platform.
***Checked for relevance on 21-Jan-2014***

Symptoms

ORA-600 [KGHFRE3] error reported during shutdown and sessions cannot connect to the database, e.g.:

Shutting down instance (immediate)
License high water mark = 6
Fri Jun 25 17:23:31 2010
Errors in file <TRACEFILE>
ORA-00600: internal error code, arguments: [KGHFRE3], [0xC00000001F75D078], [], [], [], [], [], []


The instance background processes still show as present in 'ps -ef' output.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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