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Database shutdown immediate Hangs: Startup can also hang (Doc ID 1194229.1)

Last updated on DECEMBER 23, 2019

Applies to:

Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.




Symptoms


1) The ALERT.LOG shows Oracle background processes are active, preventing the shutdown.

"...
Active process 19635 user 'oracle' program 'oracle@abc (m000)'
Active process 19635 user 'oracle' program 'oracle@abc (m000)'
SHUTDOWN: waiting for logins to complete.
Mon Aug 2 20:04:25 2010
SHUTDOWN: Active sessions prevent database close operation
..."



2) TRUSS shows memory based problems


3) The database would only close after a SHUTDOWN ABORT


Changes

This problem occurred after '...no known changes...'

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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