Cell server won't start with ORA-00600: [TimeZoneCtl] errors (Doc ID 1202873.1)

Last updated on SEPTEMBER 23, 2010

Applies to:

Oracle Exadata Storage Server Software - Version: 11.2.1.2.0 and later   [Release: 11.2 and later ]
Information in this document applies to any platform.
Exadata V2 customer. Cellsrv won't start. Issue is with time zone file.

Symptoms

CellCLI> alter cell restart services all

Stopping the RS, CELLSRV, and MS services...
The SHUTDOWN of services was successful.
Starting the RS, CELLSRV, and MS services...
Getting the state of RS services...
 running
Starting CELLSRV services...
The STARTUP of  CELLSRV services was not successful. Error: Start Failed
Starting MS services...
The STARTUP of MS services was successful.

The following errors are seen in list alerthistory and the cell alert log:
"ORA-00600: internal error code, arguments: [TimeZoneCtl::TimeZoneCtl_1], [], [], [], [], [], [], [], [], [], [], []"

Cause

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