root.sh Fails as the ora.asm resource is not ONLINE or PROTL-16 Reports (Doc ID 1259874.1)

Last updated on DECEMBER 06, 2012

Applies to:

Oracle Server - Enterprise Edition - Version 11.2.0.1 and later
Information in this document applies to any platform.

Symptoms

11gR2 Grid Infrastructure root.sh fails as check of ora.asm resource doesn't show online status:

Disk Group OCRVD created successfully.

The ora.asm resource is not ONLINE
Did not succssfully configure and start ASM at /orainfra/11.2.0/grid/crs/install/crsconfig_lib.pm line 6464.
/orainfra/11.2.0/grid/perl/bin/perl -I/orainfra/11.2.0/grid/perl/lib -I/orainfra/11.2.0/grid/crs/install /orainfra/11.2.0/grid/crs/install/rootcrs.pl execution failed

OR

PROTL-16: Internal Error
Failed to create or upgrade OLR
>  Disk Group OCRVD created successfully.
>   
>End Command output
2010-10-21 11:42:48: Executing cmd: /orainfra/11.2.0/grid/bin/crsctl check resource ora.asm -init
2010-10-21 11:42:48: Executing cmd: /orainfra/11.2.0/grid/bin/crsctl status resource ora.asm -init
2010-10-21 11:42:48: Command output:
>  NAME=ora.asm
>  TYPE=ora.asm.type
>  TARGET=OFFLINE
>  STATE=OFFLINE
..

2010-10-21 11:43:35: Executing cmd: /orainfra/11.2.0/grid/bin/crsctl status resource ora.asm -init
2010-10-21 11:43:35: Command output:
>  NAME=ora.asm
>  TYPE=ora.asm.type
>  TARGET=OFFLINE
>  STATE=OFFLINE
>   
>End Command output
2010-10-21 11:43:35: Checking the status of ora.asm
2010-10-21 11:43:40: The ora.asm resource is not ONLINE
2010-10-21 11:43:40: Running as user oraifs: /orainfra/11.2.0/grid/bin/cluutil -ckpt -oraclebase /orainfra/grid -writeckpt -name ROOTCRS_BOOTCFG -state FAIL
2010-10-21 11:43:40: s_run_as_user2: Running /bin/su oraifs -c ' /orainfra/11.2.0/grid/bin/cluutil -ckpt -oraclebase /orainfra/grid -writeckpt -name ROOTCRS_BOOTCFG -state FAIL '
2010-10-21 11:43:40: Removing file /tmp/fileyiQPQW
2010-10-21 11:43:40: Successfully removed file: /tmp/fileyiQPQW
2010-10-21 11:43:40: /bin/su successfully executed

2010-10-21 11:43:40: Succeeded in writing the checkpoint:'ROOTCRS_BOOTCFG' with status:FAIL
2010-10-21 11:43:40: ###### Begin DIE Stack Trace ######
2010-10-21 11:43:40:     Package         File                 Line Calling   
2010-10-21 11:43:40:     --------------- -------------------- ---- ----------
2010-10-21 11:43:40:  1: main            rootcrs.pl            322 crsconfig_lib::dietrap
2010-10-21 11:43:40:  2: crsconfig_lib   crsconfig_lib.pm     6464 main::__ANON__
2010-10-21 11:43:40:  3: crsconfig_lib   crsconfig_lib.pm     6389 crsconfig_lib::perform_initial_config
2010-10-21 11:43:40:  4: main            rootcrs.pl            671 crsconfig_lib::perform_init_config
2010-10-21 11:43:40: ####### End DIE Stack Trace #######
2010-10-21 11:42:48.581: [    AGFW][1115863360] {0:0:63} Agent received the message: RESOURCE_PROBE[ora.asm 1 1] ID 4097:263
2010-10-21 11:42:48.581: [    AGFW][1115863360] {0:0:63} Preparing CHECK command for: ora.asm 1 1
2010-10-21 11:42:48.582: [ora.asm][1088428352] {0:0:63} [check] __IS_HASD_AGENT = TRUE
2010-10-21 11:42:48.582: [ora.asm][1088428352] {0:0:63} [check] AsmAgent::AsmAgent Constructor resName ora.asm compId +ASM
2010-10-21 11:42:48.582: [ora.asm][1088428352] {0:0:63} [check] AsmAgent::refresh
2010-10-21 11:42:48.583: [ora.asm][1088428352] {0:0:63} [check] AsmAgent::refresh ORACLE_HOME = /orainfra/11.2.0/grid
2010-10-21 11:42:48.583: [ora.asm][1088428352] {0:0:63} [check] AsmAgent:getOracleSid 3 oracle_sid =
2010-10-21 11:42:48.583: [ora.asm][1088428352] {0:0:63} [check] AsmAgent:getOracleSid 22 oracle_sid =
2010-10-21 11:42:48.583: [ora.asm][1088428352] {0:0:63} [check] AsmAgent:getOracleSid 4 oracle_sid =
2010-10-21 11:42:48.596: [ora.asm][1088428352] {0:0:63} [check] Node 0 doesn't exist
2010-10-21 11:42:48.596: [ora.asm][1088428352] {0:0:63} [check] AsmAgent::getOracleSid: Exception IntException
2010-10-21 11:42:48.596: [ora.asm][1088428352] {0:0:63} [check] AsmAgent::getOracleSidAttrib getCssNodeName Error: Agents: clssnsqlnum ret = 12:
2010-10-21 11:42:48.596: [ora.asm][1088428352] {0:0:63} [check] AsmAgent:getOracleSid 5 oracle_sid = +ASM1
2010-10-21 11:42:48.596: [ora.asm][1088428352] {0:0:63} [check] AsmAgent:getOracleSid oracle_sid = +ASM1
2010-10-21 11:42:48.596: [ora.asm][1088428352] {0:0:63} [check] AsmAgent::refresh ORACLE_SID = +ASM1
2010-10-21 11:42:48.596: [ora.asm][1088428352] {0:0:63} [check] getOracleHomeAttrib: oracle_home = /orainfra/11.2.0/grid
2010-10-21 11:42:48.596: [ora.asm][1088428352] {0:0:63} [check] getOracleHomeAttrib: oracle_home = /orainfra/11.2.0/grid
2010-10-21 11:42:48.596: [ora.asm][1088428352] {0:0:63} [check] ConnectionPool::ConnectionPool 2 m_oracleHome:/orainfra/11.2.0/grid, m_oracleSid:+ASM1, m_usrOraEnv:
[ default][1088428352]Error retrieving OLR configuration. Return [5]. procr_get_conf rc [42] error buffer [Error opening olr.loc file. Permission denied]
2010-10-21 11:42:48.597: [ora.asm][1088428352] {0:0:63} [check] OcrUtils::isSIHA clsugetconf() error rc = 5
2010-10-21 11:42:48.597: [ora.asm][1088428352] {0:0:63} [check] clsn_agent::check: Exception OcrErrorException
2010-10-21 11:42:48.597: [ora.asm][1088428352] {0:0:63} [check] PCW Internal Error: clsugetconf failed:
2010-10-21 11:42:48.597: [    AGFW][1115863360] {0:0:63} Agent sending last reply for: RESOURCE_PROBE[ora.asm 1 1] ID 4097:263
2010-10-21 11:42:54.621: [ora.mdnsd][1088428352] {0:0:32} [check] clsdmc_respget return: status=0, ecode=0
2010-10-21 11:42:56.655: [ora.gpnpd][1088428352] {0:0:32} [check] clsdmc_respget return: status=0, ecode=0

Cause

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