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Resolve TimesTen Plugin Error "em_result=Down : User authentication failed" When Using Oracle Enterprise Manager (Doc ID 1264887.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Oracle TimesTen In-Memory Database - Version 11.2.1.5.0 and later
Information in this document applies to any platform.
TimesTen Enterprise Manager Grid Control Plugin

Goal

Explore possible reasons for OEM Grid Control user authentication error with TimesTen.

Note:
This note assumes that the connection to the TimesTen database was previously successful and that the
authentication error is being observed after a period of good monitoring.


The error (em_result=Down : User authentication failed) has been observed for the following cases:
1. The TimesTen Internal User has been dropped
2. The TimesTen Internal User password has changed since being configured in OEM Grid Control
3. User error (typo) in entering the TimesTen Internal User in OEM Grid Control connection tests interface

Solution

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In this Document
Goal
Solution


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