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12.2 & 12.1 installer and 11.2 patchset crashes with INS-07003 and INS-07009 (Doc ID 1267137.1)

Last updated on OCTOBER 21, 2019

Applies to:

Oracle Database - Enterprise Edition - Version and later
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.
Issue seen on multiple Unix OS platforms, but only with the or .0.3 OUI (aka runInstaller)


While trying to install the or or or 12.1 software onto our UNIX system,  the patchset installer crashes with:

        INS-07003 Unexpected error occurred while accessing the bean store.

A "details" button is available, which clarifies:

        INS-07009 Unable to load bean store
        oracle.xml.parser.v2.XMLParseException: Invalid char in text.

Although not separately confirmed, at least one customer has reported this same problem happens with (in addition to or .0.3 or ) and 12.1

Silent mode installation also fails giving the same error in the install logs.


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