How To Investigate The "Http Communication errors" Encountered When Starting An Audit Vault Collector

(Doc ID 1271707.1)

Last updated on OCTOBER 24, 2017

Applies to:

Oracle Audit Vault - Version 10.2.3.2 and later
Information in this document applies to any platform.
Checked for relevance on 15-AUG-2013

Goal

There are situations when starting up an Audit Vault collector fails with the following (or similar) errors:

[oracle@oratest5-ro]$ avctl start_collector -collname coll_vt01 -srcname VT01
Starting collector...
Error executing command start_collector
Http Communication error: Http Communication error: 500


Other errors may be observed too such as:

Unable to start Audit Vault collector:
Http communication error: A remote host refused an attempted connect operation



The error will be seen when the AV Server is not able to communicate with the agent. The note provides a list of things to check in these situations.

Solution

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