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11.2 Grid Install Fails with SEVERE: [FATAL] [INS-13013], and PRVF-5640 or a Warning in "Task resolv.conf Integrity" (Doc ID 1271996.1)

Last updated on MAY 12, 2020

Applies to:

Oracle Database - Enterprise Edition - Version and later
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Information in this document applies to any platform.


The grid install fails with messages like these in the installActions*.log:

INFO: Adding ExitStatus PREREQUISITES_NOT_MET to the exit status set
SEVERE: [FATAL] [INS-13013] Target environment do not meet some mandatory requirements.
CAUSE: Some of the mandatory prerequisites are not met. See logs for details. /tmp/OraInstall2010-12-06_06-52-41AM/installActions2010-12-06_06-52-41AM.log
ACTION: Identify the list of failed prerequisite checks from the log: /tmp/OraInstall2010-12-06_06-52-41AM/installActions2010-12-06_06-52-41AM.log. Then either from the log file or from installation manual find the appropriate configuration to meet the prerequisites and fix it manually.
INFO: Advice is ABORT

You may see this error message from the installer:

PRVF-5640: Both search and domain entries are present in file
"/etc/resolv.conf" on the following nodes: ...
- Cause: Both 'search' and 'domain' entries were found in resolv.conf file on the nodes specified.
- Action: Make sure that only one of these entries exist in file resolv.conf.
It is preferable to use entry 'search' in resolv.conf.

Or, you may see no error message (especially if running the install in Silent mode), but, the listed verifications in the install.log show failure or warning for critical task "Task resolv.conf Integrity" :

INFO: *********************************************
INFO: Task resolv.conf Integrity: This task checks consistency of file /etc/resolv.conf file across nodes
INFO: OverallStatus:WARNING
INFO: -----------------------------------------------
INFO: Verification Result for Node:...
WARNING: Result values are not available for this verification task
INFO: *********************************************

Even so, cluvfy may show no errors in its check of resolv.conf :

File "/etc/resolv.conf" is consistent across nodes


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