cellcli -e shows no flash disks are present

(Doc ID 1272758.1)

Last updated on JUNE 18, 2013

Applies to:

Oracle Exadata Storage Server Software - Version 11.1.0.3.0 to 11.2.2.1.1 [Release 11.1 to 11.2]
Linux x86-64

Symptoms

Flash cards are seen in status "not present" at cellcli level:
cellcli -e list physicaldisk
20:0 E03H2H normal
20:1 E03G0N normal
20:2 E03G4W normal
20:3 E0346B normal
20:4 E0393Q normal
20:5 E03F3T normal
20:6 E03F9V normal
20:7 E02ZCD normal
20:8 E02WS9 normal
20:9 E03EX9 normal
20:10 E033DM normal
20:11 E037HV normal
[10:0:0:0] 50800200009337cFMOD0 not present
[10:0:1:0] 50800200009337cFMOD1 not present
[10:0:2:0] 50800200009337cFMOD2 not present
[10:0:3:0] 50800200009337cFMOD3 not present
[11:0:0:0] 5080020000c32baFMOD0 not present
[11:0:1:0] 5080020000c32baFMOD1 not present
[11:0:2:0] 5080020000c32baFMOD2 not present
[11:0:3:0] 5080020000c32baFMOD3 not present
[12:0:0:0] 5080020000935baFMOD0 not present
[12:0:1:0] 5080020000935baFMOD1 not present
[12:0:2:0] 5080020000935baFMOD2 not present
[12:0:3:0] 5080020000935baFMOD3 not present
[9:0:0:0] 50800200009309aFMOD0 not present
[9:0:1:0] 50800200009309aFMOD1 not present
[9:0:2:0] 50800200009309aFMOD2 not present
[9:0:3:0] 50800200009309aFMOD3 not present

although they are available at Operating System level:

# lsscsi | grep
MARVELL
[9:0:0:0] disk ATA MARVELL SD88SA02 D20R /dev/sdn
[9:0:1:0] disk ATA MARVELL SD88SA02 D20R /dev/sdo
[9:0:2:0] disk ATA MARVELL SD88SA02 D20R /dev/sdp
[9:0:3:0] disk ATA MARVELL SD88SA02 D20R /dev/sdq
[10:0:0:0] disk ATA MARVELL SD88SA02 D20R /dev/sdr
[10:0:1:0] disk ATA MARVELL SD88SA02 D20R /dev/sds
[10:0:2:0] disk ATA MARVELL SD88SA02 D20R /dev/sdt
[10:0:3:0] disk ATA MARVELL SD88SA02 D20R /dev/sdu
[11:0:0:0] disk ATA MARVELL SD88SA02 D20R /dev/sdv
[11:0:1:0] disk ATA MARVELL SD88SA02 D20R /dev/sdw
[11:0:2:0] disk ATA MARVELL SD88SA02 D20R /dev/sdx
[11:0:3:0] disk ATA MARVELL SD88SA02 D20R /dev/sdy
[12:0:0:0] disk ATA MARVELL SD88SA02 D20R /dev/sdz
[12:0:1:0] disk ATA MARVELL SD88SA02 D20R /dev/sdaa
[12:0:2:0] disk ATA MARVELL SD88SA02 D20R /dev/sdab
[12:0:3:0] disk ATA MARVELL SD88SA02 D20R /dev/sdac

Changes

The cell has been up for 6 months or more

Cause

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