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ORA-24756 and ORA-00600 [ksqgtl:ktcbbt] reported in a RAC cluster (Doc ID 1279926.1)

Last updated on FEBRUARY 14, 2019

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

After an application upgrade the following error

ORA-24756: transaction does not exist

was reported and after instance restart

ORA-00600: [ksqgtl:ktcbbt], [4]

with short stack

ksqgtlctx <- ktubnd <- ktubgn <- k2gInsert <- k2lbeg

Cause

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In this Document
Symptoms
Cause
Solution
References


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