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Grid Infrastructure 11gR2 "crsctl stop crs" Fails at Stopping Listener (Doc ID 1284916.1)

Last updated on FEBRUARY 18, 2021

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.1 and later
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

"crsctl stop crs" fails stopping listener:

# crsctl stop crs

CRS-2791: Starting shutdown of Oracle High Availability Services-managed resources on '<HOSTNAME2>'
CRS-2673: Attempting to stop 'ora.crsd' on '<HOSTNAME2>'
CRS-2790: Starting shutdown of Cluster Ready Services-managed resources on '<HOSTNAME2>'
......
CRS-2677: Stop of 'ora.<HOSTNAME2>.vip' on '<HOSTNAME2>' succeeded
......
CRS-5014: Agent "/u01/app/grid/product/11.2.0.2/grid/bin/oraagent.bin" timed out starting process "/u01/app/grid/product/11.2.0.2/grid/bin/lsnrctl" for action "check": details at "(:CLSN00009:)" in "/u01/app/grid/product/11.2.0.2/grid/log/<HOSTNAME2>/agent/crsd/oraagent_oracle/oraagent_oracle.log"
CRS-5017: The resource action "ora.LISTENER.lsnr check" encountered the following error:
(:CLSN00009:)Utils:execCmd aborted

CRS-2675: Stop of 'ora.LISTENER.lsnr' on '<HOSTNAME2>' failed
CRS-2679: Attempting to clean 'ora.LISTENER.lsnr' on '<HOSTNAME2>'
CRS-5014: Agent "/u01/app/grid/product/11.2.0.2/grid/bin/oraagent.bin" timed out starting process "/u01/app/grid/product/11.2.0.2/grid/bin/lsnrctl" for action "clean": details at "(:CLSN00009:)" in "/u01/app/grid/product/11.2.0.2/grid/log/<HOSTNAME2>/agent/crsd/oraagent_oracle/oraagent_oracle.log"
CRS-5017: The resource action "ora.LISTENER.lsnr clean" encountered the following error:
(:CLSN00009:)Utils:execCmd aborted
......
CRS-2678: 'ora.LISTENER.lsnr' on '<HOSTNAME2>' has experienced an unrecoverable failure
CRS-0267: Human intervention required to resume its availability.
CRS-2673: Attempting to stop 'ora.<HOSTNAME2>.vip' on '<HOSTNAME2>'
CRS-2677: Stop of 'ora.<HOSTNAME2>.vip' on '<HOSTNAME2>' succeeded
CRS-2799: Failed to shut down resource 'ora.LISTENER.lsnr' on '<HOSTNAME2>'
CRS-2799: Failed to shut down resource 'ora.<HOSTNAME2>.LISTENER_<HOSTNAME2>.lsnr' on '<HOSTNAME2>'
CRS-2794: Shutdown of Cluster Ready Services-managed resources on '<HOSTNAME2>' has failed
CRS-2675: Stop of 'ora.crsd' on '<HOSTNAME2>' failed
CRS-2799: Failed to shut down resource 'ora.crsd' on '<HOSTNAME2>'
CRS-2795: Shutdown of Oracle High Availability Services-managed resources on '<HOSTNAME2>' has failed
CRS-4687: Shutdown command has completed with errors.
CRS-4000: Command Stop failed, or completed with errors.

 
"ps -ef | grep lsnr" shows no listener running:

# ps -ef | grep lsnr
root 24903692 24576182 0 18:37:46 pts/1 0:00 grep lsnr

 

Changes

 listener.ora has been edited to include TCP host and port details.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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