Mobile Client Fails to Sync: java.lang.Exception: USER_INVALID in external auth; logon denied (Doc ID 1289803.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Lite - Version 10.3.0.3.0 and later
Information in this document applies to any platform.
***Checked for relevance on 14-Aug-2014***

Symptoms


On : 10.3.0.3.0 version, Mobile Server

When attempting to Synchronize the mobile client for PPC50
the following error occurs.

ERROR
-----------------------
java.lang.Exception: USER_INVALID in external auth; logon denied.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
a) Install the mobile client using the mobile user: Marc with password manager
b) Synchronize
c) Do something
d) Synchronize -> USER_INVALID
e) Reset the mobile user passord using the mobile manager -> Synchronize, it works.

Cause

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