My Oracle Support Banner

The ORA-600/ORA-7445 Error Lookup Tool reports: Unable to run a My Oracle Support Search. (Doc ID 1289930.1)

Last updated on APRIL 06, 2020

Applies to:

Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Under certain conditions, the ORA-600/ORA-7445 Error Lookup tool (Document 153788.1) will display the following message:

Unable to run a My Oracle Support Search.
This feature can not be used when the tool is displayed from a New Window/Tab
Please ensure you are viewing this document from within My Oracle Support


This message will be displayed just after having acknowledged a previous message indicating that the tool is about to execute an Advanced Search.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.