[INS-10002] Inventory Initialization Failed or [INS-10102] Installer Initialization Failed during Installation (Doc ID 1292347.1)

Last updated on MAY 31, 2017

Applies to:

Oracle Database - Standard Edition - Version 11.2.0.1 and later
Oracle Database - Enterprise Edition - Version 11.2.0.2 and later
All Platforms

Symptoms

OUI throws one of the  following errors:

1. Cause - An unexpected error occured while initializing the Installer. Action - Contact Oracle Support Services or refer logs Summary - [INS-10002] Inventory initialization failed

oraInstall<date>_<time>.err log shows:

---# Begin Stacktrace #---------------------------
ID: oracle.install.commons.util.exception.DefaultErrorAdvisor:8
oracle.install.commons.base.driver.common.InstallerException: [INS-10102] Installer initialization failed.
at oracle.install.commons.base.driver.common.Installer.run(Installer.java:277)
at oracle.install.ivw.common.util.OracleInstaller.run(OracleInstaller.java:106)
at oracle.install.commons.util.Application.startup(Application.java:870)
at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:165)
at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:182)
at oracle.install.commons.base.driver.common.Installer.startup(Installer.java:308)
at oracle.install.ivw.client.driver.ClientInstaller.startup(ClientInstaller.java:87)
at oracle.install.ivw.client.driver.ClientInstaller.main(ClientInstaller.java:97)
Caused by: oracle.install.commons.base.driver.common.SetupDriverException: [INS-10002] Inventory initialization failed
at oracle.install.driver.oui.OUISetupDriver.load(OUISetupDriver.java:385)
at oracle.install.ivw.client.driver.ClientSetupDriver.load(ClientSetupDriver.java:98)
at oracle.install.commons.base.driver.common.Installer.run(Installer.java:259)
... 7 more

---# End Stacktrace #-----------------------------

 
2. SEVERE: [FATAL] [INS-10102] Installer initialization failed.
CAUSE: An unexpected error occured while initializing the Installer.
ACTION: Contact Oracle Support Services or refer logs
SUMMARY:
- [INS-21003] Installer has detected that an invalid inventory pointer location file was specified..

oraInstall<date>_<time>.err log shows:

---# Begin Stacktrace #---------------------------
ID: oracle.install.commons.util.exception.DefaultErrorAdvisor:37
oracle.install.commons.base.driver.common.InstallerException: [INS-10102] Installer initialization failed.
    at oracle.install.commons.base.driver.common.Installer.run(Installer.java:324)
    at oracle.install.ivw.common.util.OracleInstaller.run(OracleInstaller.java:106)
    at oracle.install.ivw.db.driver.DBInstaller.run(DBInstaller.java:142)
    at oracle.install.commons.util.Application.startup(Application.java:921)
    at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:165)
    at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:182)
    at oracle.install.commons.base.driver.common.Installer.startup(Installer.java:355)
    at oracle.install.ivw.db.driver.DBInstaller.startup(DBInstaller.java:130)
    at oracle.install.ivw.db.driver.DBInstaller.main(DBInstaller.java:161)
Caused by: oracle.install.commons.base.driver.common.SetupDriverException: [INS-21003] Installer has detected that an invalid inventory pointer location file was specified.
    at oracle.install.driver.oui.OUIInstallDriver.load(OUIInstallDriver.java:389)
    at oracle.install.ivw.db.driver.DBSetupDriver.load(DBSetupDriver.java:223)
    at oracle.install.commons.base.driver.common.Installer.run(Installer.java:306)
    ... 8 more

---# End Stacktrace #-----------------------------

 

Cause

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