Last updated on JULY 05, 2017
Applies to:Oracle Services for Microsoft Transaction Server - Version 10.2.0.1.0 to 184.108.40.206
Microsoft Windows (32-bit)
***Checked for relevance on 11-Feb-2016***
During an installation the OracleMTSRecoveryService may fail to start with the following symptoms:
The Oracle Universal Installer may report the following in a message box with Retry and Ignore options:
InstallActions.log may contain contain:
INFO: Exception thrown from action: ntStartService
Exception Name: StartIndeterminate_OS_ErrorException
Exception String: OS error in starting service OracleMTSRecoveryService
Exception Severity: 0
INFO: Retry Handler not registered, using Super class functionality
INFO: Exception handling set to prompt user with options to Retry Ignore
After the installation completes, trying to start the service via the Control Panel results in a popup dialogue with the following:
Error 1: Incorrect function.
Trying to start the service via Net Start at a command prompt results in the following:
The OracleMTSRecoveryService service is starting.
The OracleMTSRecoveryService service could not be started.
A system error has occurred.
System error 1 has occurred.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms