OracleMTSRecoveryService fails to start when Hostname is invalid
(Doc ID 1297801.1)
Last updated on NOVEMBER 15, 2019
Applies to:Oracle Services for Microsoft Transaction Server - Version 10.2.0.1.0 to 184.108.40.206
Microsoft Windows (32-bit)
*** Checked for relevance on 26-Mar-2019 ***
During an installation the OracleMTSRecoveryService may fail to start with the following symptoms:
The Oracle Universal Installer may report the following in a message box with Retry and Ignore options:
InstallActions.log may contain contain:
INFO: Exception thrown from action: ntStartService
Exception Name: StartIndeterminate_OS_ErrorException
Exception String: OS error in starting service OracleMTSRecoveryService
Exception Severity: 0
INFO: Retry Handler not registered, using Super class functionality
INFO: Exception handling set to prompt user with options to Retry Ignore
After the installation completes, trying to start the service via the Control Panel results in a popup dialogue with the following:
Error 1: Incorrect function.
Trying to start the service via Net Start at a command prompt results in the following:
The OracleMTSRecoveryService service is starting.
The OracleMTSRecoveryService service could not be started.
A system error has occurred.
System error 1 has occurred.
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