My Oracle Support Banner

Database Patch Conflict Resolution (Doc ID 1321267.1)

Last updated on MARCH 17, 2022

Applies to:

Oracle Database Cloud Service - Version N/A and later
Oracle Database - Enterprise Edition - Version 9.2.0.1 to 12.1.0.2 [Release 9.2 to 12.1]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Information in this document applies to any platform.

Goal

The goal of this documented is to assist customers in finding resolutions to patch conflicts and if no resolutions is available, provide Oracle Support the information required to resolve the conflict.

Ask Questions, Get Help, And Share Your Experiences With This Article

Would you like to explore this topic further with other Oracle Customers, Oracle Employees, and Industry Experts?

Click here to join the discussion where you can ask questions, get help from others, and share your experiences with this specific article.
Discover discussions about other articles and helpful subjects by clicking here to access the main My Oracle Support Community page for Database Install/Upgrade.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
 Ask Questions, Get Help, And Share Your Experiences With This Article
Solution
 THE EASY WAY: Using My Oracle Support to find resolutions to conflicts
 My Oracle Support Conflict Checker
 OCM Configurations
 THE HARD WAY: Patch Set Update (PSU)
 Verify if a PSU is installed
 Verify it is an actual conflict 
 Verify if the conflicting patch is an overlay patch
  If it is an overlay patch
 Is the PSU a Composite Patch
 Determine if the PSU is packaged as a Composite Patch 
 Non-Composite Patch
 Check My Oracle Support under the Patches and Updates tab for a solution to your conflict:
 Check for available replacement patch
 Composite Patch
 Examples of output from OPatch when installing a PSU
 Examples of output from OPatch when installing an interim patch
 Determine the version of the Composite sub-patch associated to the conflict
 Check My Oracle Support under the Patches and Updates tab for a solution to your conflict:
 Check for available replacement patch
 THE HARD WAY: Critical Patch Update/Security Patch Update (CPU/SPU)
 CPU/SPU conflicting with an already install PSU
 CPU/SPU conflicting with a non-psu or non-security patch
 All other conflicts
 Provide the following information via a Support Request
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.