Database Patch Conflict Resolution
(Doc ID 1321267.1)
Last updated on SEPTEMBER 08, 2023
Applies to:
Oracle Database Cloud Service - Version N/A and laterOracle Database - Enterprise Edition - Version 9.2.0.1 to 12.1.0.2 [Release 9.2 to 12.1]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Information in this document applies to any platform.
Goal
The goal of this documented is to assist customers in finding resolutions to patch conflicts and if no resolutions is available, provide Oracle Support the information required to resolve the conflict.
Ask Questions, Get Help, And Share Your Experiences With This Article
Would you like to explore this topic further with other Oracle Customers, Oracle Employees, and Industry Experts?
Click here to join the discussion where you can ask questions, get help from others, and share your experiences with this specific article.
Discover discussions about other articles and helpful subjects by clicking here to access the main My Oracle Support Community page for Database Install/Upgrade.
Solution
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Goal |
| Ask Questions, Get Help, And Share Your Experiences With This Article |
| Solution |
| THE EASY WAY: Using My Oracle Support to find resolutions to conflicts |
| My Oracle Support Conflict Checker |
| OCM Configurations |
| THE HARD WAY: Patch Set Update (PSU) |
| Verify if a PSU is installed |
| Verify it is an actual conflict |
| Verify if the conflicting patch is an overlay patch |
| If it is an overlay patch |
| Is the PSU a Composite Patch |
| Determine if the PSU is packaged as a Composite Patch |
| Non-Composite Patch |
| Check My Oracle Support under the Patches and Updates tab for a solution to your conflict: |
| Check for available replacement patch |
| Composite Patch |
| Examples of output from OPatch when installing a PSU |
| Examples of output from OPatch when installing an interim patch |
| Determine the version of the Composite sub-patch associated to the conflict |
| Check My Oracle Support under the Patches and Updates tab for a solution to your conflict: |
| Check for available replacement patch |
| THE HARD WAY: Critical Patch Update/Security Patch Update (CPU/SPU) |
| CPU/SPU conflicting with an already install PSU |
| CPU/SPU conflicting with a non-psu or non-security patch |
| All other conflicts |
| Provide the following information via a Support Request |
| References |