My Oracle Support Banner

Troubleshooting CRSD Start up Issue (Doc ID 1323698.1)

Last updated on FEBRUARY 13, 2019

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.1 and later
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.

Purpose

When crsd.bin fails to start, resource ora.crsd  status from "crsctl stat res -t -init" does not show ONLINE, and "crsctl check crs" may report "CRS-4535: Cannot communicate with Cluster Ready Services".

Common cause of crsd.bin start up failure is in <note 1050908.1> - "Case 4: CRSD.BIN does not start". This note provides further steps to troubleshoot as in some cases crsd.bin dumps with no clear reason which makes it difficult to identify the cause. For example, from $GRID_HOME/log/<nodename>/crsd/crsd.log:

2011-05-11 10:54:17.636: [    AGFW][11828] Initializing the resource ora.<RAC>.db 1 1 for type ora.database.type
2011-05-11 10:54:17.636: [    AGFW][11828] SR: acl = owner:oracle:rwx,pgrp:oinstall:rwx,other::r--
2011-05-11 10:54:17.652: [    CRSD][11828] Dump State Starting ...
..
2011-05-11 10:54:17.686: [   CRSPE][11828] Dumping PE Data Model...:DM has [0 resources][0 types][0 servers][0 spools]
..
2011-05-11 10:54:17.689: [   CRSPE][11828] Dumping ICE contents...:ICE operation count: 0

By reading the log, it's unclear why crsd.bin fails to come up. The cause is <bug 10638125> (duplicates: <bug 14769944> <bug 11925853>), it happens as OS user "oracle" is removed.


Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps
 A. Find out whether OCR master is healthy
 B. Enable further tracing
 C. Take pstack
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.