OneCommand Installer Failing with [FATAL] [INS-40908] Invalid host names in step 13 (Doc ID 1330854.1)

Last updated on APRIL 25, 2012

Applies to:

Oracle Exadata Hardware - Version 11.2.1.2.1 to 11.2.1.2.1 [Release 11.2]
Oracle Solaris on x86-64 (64-bit)
Linux x86-64

Symptoms

Exadata 11.2.2.3.2
RDBMS: 11.2.0.2

Even with a successful execution of checkip and OneCommand step 0-12 running OneCommand step 13 "GridSwInstall" may fail with the message "[FATAL] [INS-40908] Invalid host names":

Starting Oracle Universal Installer...

Checking Temp space: must be greater than 120 MB. Actual 19478 MB Passed
Checking swap space: must be greater than 150 MB. Actual 24575 MB Passed
Preparing to launch Oracle Universal Installer from /tmp/OraInstall2011-06-14_02-23-40PM. Please wait ...[FATAL] [INS-40908] Invalid host names.
CAUSE: One or more host names you provided are invalid, as they do not resolve to a valid IP address.
ACTION: Enter valid host names.
*EXCEPTION DETAILS:*
[INS-30081] ex02db02 could not be resolved using TCP/IP host name lookup. Provide valid name that can be resolvable using TCP/IP host name lookup.
A log of this session is currently saved as: /tmp/OraInstall2011-06-14_02-23-40PM/installActions2011-06-14_02-23-40PM.log. Oracle recommends that if you want to keep this log, you should move it from the temporary location to a more permanent location.

The following list of files is checked and found to be correct:


Also: manual and automated ping and look-up test are all successful.

Initial output of step 13 looks ok:
SUCCESS: Located node ex02db01 using ping, has IP address of w.x.y.z.
SUCCESS: Located node ex02db02 using ping, has IP address of w.x.y.z.
SUCCESS: Located node ex02db03 using ping, has IP address of w.x.y.z.
SUCCESS: Located node ex02db04 using ping, has IP address of w.x.y.z.
SUCCESS: Located node ex0201-vip using ping, has IP address of w.x.y.z.
SUCCESS: Located node ex0202-vip using ping, has IP address of w.x.y.z.
SUCCESS: Located node ex0203-vip using ping, has IP address of w.x.y.z.
SUCCESS: Located node ex0204-vip using ping, has IP address of w.x.y.z.

Cause

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