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Instance Crash after ORA-600[kgldafr], Possibly after ORA-7445[_memcpy] (Doc ID 1331570.1)

Last updated on MARCH 19, 2019

Applies to:

Oracle Database - Enterprise Edition - Version 11.1.0.7 to 11.2.0.2 [Release 11.1 to 11.2]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

The database instance crashed with an ORA-600[kgldafr] error in the alert log.  The ORA-600[kgldafr] error may be preceded by an ORA-7445[_memcpy] error.

 

The Call Stack Trace in the associated ORA-7445[_memcpy] trace file shows:

 

The patch for:

     <Bug 8917768> - ORA-7445 [KGLLKDL] CAUSES INSTANCE CRASH

does not resolve this issue.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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