Instance Crash after ORA-600[kgldafr], Possibly after ORA-7445[_memcpy]
(Doc ID 1331570.1)
Last updated on MARCH 19, 2019
Applies to:Oracle Database - Enterprise Edition - Version 220.127.116.11 to 18.104.22.168 [Release 11.1 to 11.2]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Information in this document applies to any platform.
The database instance crashed with an ORA-600[kgldafr] error in the alert log. The ORA-600[kgldafr] error may be preceded by an ORA-7445[_memcpy] error.
The Call Stack Trace in the associated ORA-7445[_memcpy] trace file shows:
The patch for:
<Bug 8917768> - ORA-7445 [KGLLKDL] CAUSES INSTANCE CRASH
does not resolve this issue.
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