ORA-07445 [_zn8griddisk17handlecompletionsejpp17celldiskiore] [11] [0x0000004b8] on Exadata (Doc ID 1334851.1)

Last updated on JULY 13, 2011

Applies to:

Oracle Exadata Storage Server Software - Version: 11.2.2.2.0 to 11.2.2.2.0 - Release: 11.2 to 11.2
Information in this document applies to any platform.

Symptoms

The following alert is generated from one of the cell servers:


Critical: Incident Alert 93
Event Time 2011-06-12T16:08:51-05:00
Description ORA-07445: exception encountered: core dump [_ZN8GridDisk17handleCompletionsEjPP17CellDiskIORe] [11] [0x0000004B8]
Affected Cell Name exacel01
Server Model SUN MICROSYSTEMS SUN FIRE X4275 SERVER SATA
Chassis Serial Number XXXXXXX
Version OSS_11.2.0.3.0_LINUX.X64_101206.2

Recommended Action Errors in file /opt/oracle/cell11.2.2.2.0_LINUX.X64_101206.2/log/diag/asm/cell/exacel01/trace/svtrc_19800_22.trc (incident=17).
Please create an incident package for incident 17 using ADRCI and upload the incident package to Oracle Support.



You see the following core dump error in the cell alert log:


...
Sun Jun 12 16:08:51 2011
Errors in file
/opt/oracle/cell11.2.2.2.0_LINUX.X64_101206.2/log/diag/asm/cell/exacel01/trace/svtrc_19800_22.trc (incident=17):
ORA-07445: exception encountered: core dump
[_ZN8GridDisk17handleCompletionsEjPP17CellDiskIORe] [11] [0x0000004B8] [] []
[]
Incident details in:
/opt/oracle/cell11.2.2.2.0_LINUX.X64_101206.2/log/diag/asm/cell/exacel01/incident/incdir_17/svtrc_19800_22_i17.trc
Exception [type: 11] [ADDR:0x4B8]
QuarantineMgr: did not faults as QM doesn't have monitored entities
Sun Jun 12 16:08:54 2011
...

Cause

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