RAC on Windows: Upgrade to 11.2.0.2 Fails With ACFS CopyFile - OS Error 1224 (Doc ID 1348111.1)

Last updated on AUGUST 11, 2011

Applies to:

Oracle Server - Enterprise Edition - Version: 11.2.0.2 to 11.2.0.2 - Release: 11.2 to 11.2
Microsoft Windows x64 (64-bit)
Microsoft Windows x64 (64-bit) - Version: 2008 R2
When upgrading from 11.2.0.1 to 11.2.0.2 Grid Infrastructure (GI) on Windows some GI drivers must be upgraded.
This is true whether or not ACFS is being used.

The upgrade fails when rootcrs.pl runs as it is unable to copy the new versions of:

oracleoks.sys
oracleadvm.sys
oracleacfs.sys

Symptoms

The Grid Infrastructure alert log,  ($GI_HOME\log\<nodename>\alert<nodename>.log) will show:


[client(2764)]CRS-10001:20-Jul-11 07:23 ACFS-9300: ADVM/ACFS distribution files found.
[client(4976)]CRS-10001:20-Jul-11 07:23 ACFS-9307: Installing requested ADVM/ACFS software.
[client(1628)]CRS-10001:acfsinstall: ACFS-09420: The driver is not currently installed on this node.
acfsinstall: CLSU-00100: Operating System function: CopyFile failed with error data: 1224
acfsinstall: CLSU-00101: Operating System error message: The requested operation cannot be performed on a file with a user-mapped sectio
acfsinstall: CLSU-00103: error location: CopyFile_0
acfsinstall: ACFS-09455: Unable to copy driver file D:\oracle\11202\grid\install\usm\2003\x86_64\bin\oracleoks.sys to the path C:\WINDOWS\system32\drivers\oracleoks.sys.

[client(1612)]CRS-10001:acfsinstall: ACFS-09420: The driver is not currently installed on this node.
acfsinstall: CLSU-00100: Operating System function: CopyFile failed with error data: 1224
acfsinstall: CLSU-00101: Operating System error message: The requested operation cannot be performed on a file with a user-mapped sectio
acfsinstall: CLSU-00103: error location: CopyFile_0
acfsinstall: ACFS-09455: Unable to copy driver file D:\oracle\11202\grid\install\usm\2003\x86_64\bin\oracleadvm.sys to the path C:\WINDOWS\system32\drivers\oracleadvm.sys.

[client(5044)]CRS-10001:acfsinstall: ACFS-09420: The driver is not currently installed on this node.
acfsinstall: CLSU-00100: Operating System function: CopyFile failed with error data: 1224
acfsinstall: CLSU-00101: Operating System error message: The requested operation cannot be performed on a file with a user-mapped sectio
acfsinstall: CLSU-00103: error location: CopyFile_0
acfsinstall: ACFS-09455: Unable to copy driver file D:\oracle\11202\grid\install\usm\2003\x86_64\bin\oracleacfs.sys to the path C:\WINDOWS\system32\drivers\oracleacfs.sys.

[client(8052)]CRS-10001:20-Jul-11 07:23 ACFS-9308: Loading installed ADVM/ACFS drivers.
[client(6844)]CRS-10001:20-Jul-11 07:23 ACFS-9327: Verifying ADVM/ACFS devices.
[client(2316)]CRS-10001:20-Jul-11 07:23 ACFS-9127: Not all ADVM/ACFS drivers have been loaded.
[client(2392)]CRS-10001:20-Jul-11 07:23 ACFS-9310: ADVM/ACFS installation failed.
[client(6564)]CRS-10001:20-Jul-11 07:23 ACFS-9311: not all components were detected after the installation.

The $GI_HOME\cfgtoollogs\crsconfig\rootcrs_<nodename>.log will show:


2011-07-22 11:51:11: Executing cmd: D:\oracle\11.2.0.2\grid\bin\acfsroot.bat install
2011-07-22 11:51:16: Command output:
> ACFS-9300: ADVM/ACFS distribution files found.
> ACFS-9312: Existing ADVM/ACFS installation detected.
> ACFS-9314: Removing previous ADVM/ACFS installation.
> ACFS-9315: Previous ADVM/ACFS components successfully removed.
> ACFS-9307: Installing requested ADVM/ACFS software.
> acfsinstall: ACFS-09420: Message 9420 not found; product=usm; facility=acfs
>
> acfsinstall: CLSU-00100: Operating System function: CopyFile failed with error data: 1224
> acfsinstall: CLSU-00101: Operating System error message: The requested operation cannot be performed on a file with a user-mapped sectio
> acfsinstall: CLSU-00103: error location: CopyFile_0
> acfsinstall: ACFS-09455: Message 9455 not found; product=usm; facility=acfs


Cause

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