German Results For Keywords Containing Umlauts (Ä, Ö, Ü) Are Not Found With English Browsers (Doc ID 1352612.1)

Last updated on FEBRUARY 27, 2017

Applies to:

Oracle Secure Enterprise Search - Version: 11.1.2 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms


It is not possible to find German pages or documents for keywords including umlauts like ä, ö, and ü if the user uses a browser where the language is set to English.

Using other umlauts like the German “ß” or the Scandinavian “ø” or “å”, the issue is not reproduced.


e.g. Running a SES search for "Müller" (German name)

English browser:
Get hits of all web sites in all languages (Danish, Dutch, English, Finish, Polish, Swedish) except German

German browser:
Get hits of all web sites in all languages (Danish, Dutch, English, Finish, Polish, Swedish, German)

Cause

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