How to Investigate Slow or Hanging Database Performance Issues (Doc ID 1362329.1)

Last updated on AUGUST 31, 2023

Applies to:

Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Cloud Service - Version N/A and later
Oracle Database - Enterprise Edition - Version 6.0.0.0 and later
Oracle Database - Standard Edition - Version 7.0.16.0 and later
Oracle Database - Personal Edition - Version 7.1.4.0 and later
Information in this document applies to any platform.

Goal

This article outlines the basic steps to take when faced with a Slow Database Performance Problem. Database performance issues have a wide variety of causes but typically the primary symptoms are that the database is slow or in extreme cases 'hung'.

Collecting Performance Diagnostics with Performance Service Request Diagnostic Collection (SRDC) documents

Service Request Data Collection (SRDC) documents have been specially designed to provide the reader with the necessary instructions to provide a step by step guide to collecting information for a various common Database Performance Issues.

<Document 2065318.1> SRDC - How to Collect Standard Information for a Database Performance Problem (with Diagnostic Pack License)
<Document 2065320.1> SRDC - How to Collect Standard Information for a Database Performance Problem (without Diagnostic Pack License)
<Document 2156456.1> SRDC - How to Collect Standard Information for a Database Performance Problem for 11g or Greater on Unix/Linux (with Diagnostic Pack License)

There is a full list of the documents in the following:

<Document 1938786.1> List of Available Database Performance Related SRDC Documents