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How to upload Software ASR diagnostic collection (Doc ID 1362379.1)

Last updated on NOVEMBER 04, 2011

Applies to:

Oracle Exadata Hardware - Version: 11.1.0.7 to 11.2.1.2.1 - Release: 11.1 to 11.2
Oracle Exadata Storage Server Software - Version: 11.2.2.4.0 and later    [Release: 11.2 and later]
Information in this document applies to any platform.

Goal

To update an SR, do one of the following:

  1. Login to My Oracle Support
  2. Right-click an SR in the Service Requests or Draft Service Requests region, then select Update.
  3. Select an SR in the Service Requests or Draft Service Requests region, then select Update from the Actions menu.
  4. When viewing an SR, click Update... or select Update... from the Actions menu.

Solution

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