RDBPROD: Connection to Rdb fails with: Error accessing PRODUCT_USER_PROFILE (Doc ID 1371205.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle SQL/Services for Rdb on OpenVMS - Version 7.3 and later
Information in this document applies to any platform.

Symptoms

A connection from a SQL*Plus client to an Oracle Rdb database may fail with this or a similar error message:

sqlplus user/pass@oci_alias

Error accessing PRODUCT_USER_PROFILE
Warning: Product user profile information not loaded!
You may need to run PUPBLD.SQL as SYSTEM

Cause

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