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[Warning] The Hardware And Firmware Are Not Supported on 11.2.2.4 (Doc ID 1372320.1)

Last updated on APRIL 09, 2020

Applies to:

Oracle Exadata Storage Server Software - Version 11.2.2.4.0 and later
Information in this document applies to any platform.

Symptoms

Either of these scripts fail - CheckHWnFWProfile and Exachk with similar error below:


[WARNING] The hardware and firmware are not supported. See details below

[PCISlot:HBA:LSIModel:LSIhw:MPThw:LSIfw:MPTBios:DOM:OSDevice:DOMMake:DOMModel:DOMfw:CountAuraCountDOM]
Requires:
AllSlots_AllHBAs SAS1068E B3orC0 105 011b5c00 06.26.00.00 AllDOMs_NotApplicable MARVELL SD88SA02 D20Y 4_16

Found:
llSlots_AllHBAs SAS1068E B3orC0 105 011b5b00 06.26.00.00 AllDOMs_NotApplicable MARVELL SD88SA02 D20Y 4_16

[WARNING] The hardware and firmware are not supported. See details above

Changes

Notice the different bios firmware version:

Requires:
AllSlots_AllHBAs SAS1068E B3orC0 105 011b5c00 06.26.00.00 AllDOMs_NotApplicable MARVELL SD88SA02 D20Y 4_16

Found:
llSlots_AllHBAs SAS1068E B3orC0 105 011b5b00 06.26.00.00 AllDOMs_NotApplicable MARVELL SD88SA02 D20Y 4_16

Cause

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