Last updated on NOVEMBER 28, 2016
Applies to:
Oracle Database - Enterprise Edition - Version 11.2.0.2 to 11.2.0.2 [Release 11.2]Information in this document applies to any platform.
Symptoms
This issue was observed on Oracle 11.2.0.2 64-bit on a HP-UX Itanium server.
There was a One time error in the alert log:
ORA-00700: soft internal error, arguments: [kgsksysstop_failure1], [0xC000000AE30B7600], [2], [41008], [1], [0], [], [], [], [], [], []
Other symptoms:
- Process termination
- The alert log shows this error occurred immediately after a Resource manager plan closed.
- The alert log also indicates that it is a Resource Manager process (DBRM) that failed.
- The incident file shows no current cursor, but shows last waits were for 'resmgr:internal state change'.
- The incident function stack is like:
... $cold_kgsksysstop kgskreset kgskirefpl kskreload $cold_kskirefrplan ksktopplmodint $cold_kskdbrmpa ... - The trace file shows many messages of this nature:
blocking vt[0xc000000ae30b7138] - 2, num block sysstop[1]
blocking vt[0xc000000ae30b7fa8] - 2, num block sysstop[0]
Cause
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