ORA-00600 [KCBGTCR_1A] On Advanced Queue After Database Upgrade TO 11.2.0.2.0

(Doc ID 1377882.1)

Last updated on FEBRUARY 07, 2014

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.2 and later
Information in this document applies to any platform.

Symptoms

Alert log shows following error after database upgrade to Oracle release 11.2.0.2.0:

ORA-00600: internal error code, arguments: [kcbgtcr_1a], [0], [0], [1], [808], [], [], [], [], [], [], []

Trace file shows querying a queue with following stack trace:

select q_name, state, delay, expiration, rowid, msgid, dequeue_msgid, chain_no, local_order_no,
enq_time, enq_tid, step_no, priority, exception_qschema, exception_queue, retry_count, corrid,
time_manager_info, sender_name, sender_address, sender_protocol
from "APPS"."ECX_OUTQUEUE"
where time_manager_info <= :1 and state <> :2  for update skip locked

Stack trace:

kcbgtcr <- ktrgtc2 <- kdiixs1 <- kwqmsiots <- kwqmScanScIndexSeg
<- kwqitFreeIndexBlock <- kwqitremb <- kwqitmmit <- kwqitmmsgs <- kwqitptm
<- kwqmnslv <- ksvrdp <- opirip <- opidrv <- sou2o
<- opimai_real <- ssthrdmain <- main <- start


Cause

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