Login To SES Query Engine Fails With EQP-80354 And SBL-EAI-04313 (Doc ID 1383199.1)

Last updated on JANUARY 12, 2017

Applies to:

Oracle Secure Enterprise Search - Version: 10.1.8.4 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

SES 10.1.8.4 with Siebel 8.0. The Identity-plugin for Siebel 8 has been configured in SES. 
When logging in to SES query engine it fails with error "invalid login". Log shows below errors -


11/10/14 11:47:15 DEBUG HTTPThreadGroup-26 identity plugin initialized
11/10/14 11:47:15 DEBUG Thread-52 Authenticating user
11/10/14 11:47:21 INFO Thread-52 EQP-80354: Exception while authenticating user 501214087: There is no active Web Service with operation named 'http://www.siebel.com/xml/SessionAccess:SessionAccessPing'.(SBL-EAI-04313)
11/10/14 11:47:21 ERROR Thread-52
11/10/14 11:47:21 javax.xml.rpc.soap.SOAPFaultException: There is no active Web Service with operation named 'http://www.siebel.com/xml/SessionAccess:SessionAccessPing'.(SBL-EAI-04313)
11/10/14 11:47:21 at oracle.j2ee.ws.client.StreamingSender._raiseFault(StreamingSender.java:565)
11/10/14 11:47:21 at oracle.j2ee.ws.client.StreamingSender._sendImpl(StreamingSender.java:400)
11/10/14 11:47:21 at oracle.j2ee.ws.client.StreamingSender._send(StreamingSender.java:113)
11/10/14 11:47:21 at oracle.search.plugin.security.identity.siebel.idmtWSProxy.runtime.Port_Stub.sessionAccessPing(Port_Stub.java:227)
11/10/14 11:47:21 at oracle.search.plugin.security.identity.siebel.SiebelIdentityPlugin.authenticate(SiebelIdentityPlugin.java:59)
11/10/14 11:47:21 at oracle.search.query.internal.AuthnTask.run(AuthnTask.java:139)
11/10/14 11:47:21 DEBUG Thread-52 Time taken by Siebel Identity plugin for user authentication: 5367 milliseconds
11/10/14 11:47:21 DEBUG Thread-52 5367 ms elapsed in call to oracle.search.plugin.security.identity.siebel.SiebelIdentityPlugin.authenticate()
11/10/14 11:47:21 DEBUG HTTPThreadGroup-26 returned from checkUserPassword
11/10/14 11:47:21 INFO HTTPThreadGroup-26 login failed
11/10/14 11:47:21 INFO HTTPThreadGroup-26 Identity plug-in: authentication failed, username: 501214087

All webservice endpoints specified as part of the Identity plugin-in configuration are correct and enabled/active

Cause

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