Database Instance Crash with ORA-600 [kglGetSessionUOL], [7] (Doc ID 1390962.1)

Last updated on FEBRUARY 07, 2014

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.2 and later
Information in this document applies to any platform.

Symptoms

A few occurrences of ORA-600 on 11.2.0.2:
ORA-00600: internal error code, arguments: [kglGetSessionUOL], [7], [], [], [], [], [], [], [], [], [], []

In some cases the database crashes when PMON started getting the same internal error.

Call Stack:
kglGetSessionUOL kglrfcl kglobcl kglobfr kglobf0 kgllkdl kglUnLock kxsUnlock kxsFreeXsc
kgscFreeCachedCurso kxsFreeInactiveCursors ksu_dispatch_tac ksfgti
kgxWait kgxExclusive kglGetMutex kglrfcl kglobcl kglobfr kglobf0 kgllkdl kglUnLock
kxsUnlock kxsFreeXsc kksCloseCursor opicca opiclo kpoclsa opiodr ttcpip opitsk opiino

Changes

Checking patches loaded and found <Bug:10411618> was loaded.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms