ILOM Incorrectly Reports Failure When No Fault Exists: Error: "fault = fault.chassis.device.misconfig@/sys/sp"
(Doc ID 1394673.1)
Last updated on FEBRUARY 22, 2019
Applies to:Oracle Exadata Hardware - Version 188.8.131.52 and later
Oracle Solaris on x86-64 (64-bit)
ILOM can report to remote monitoring tools that there is a fault in the Exadata System, when none exists.
Error reported similar to: "fault = fault.chassis.device.misconfig@/sys/sp"
The absence of fault is verified by BOTH the ILOM snapshot and by the use of the SunDiag utility.
The log can generate an error similar to:
2012-01-11/00:24:05 XXXXXXXXXXXXXXXXXXXXXXX SPX86-8002-VP
fault = fault.chassis.device.misconfig@/sys/sp
certainty = 100.0 %
FRU = /sys/sp
ASRU = /sys/sp
resource = /sys/sp
chassis_serial_number = XXXXXXXX
product_serial_number = XXXXXXXX
[skipped fruid update]
For more information about Sundiag, please refer to the following notes:
<Note 761868.1> - Oracle Exadata Diagnostic Information required for Disk Failures
<Note 1062544.1> - Diagnostic information for ILOM, ILO , LO100 issues
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