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During 11.2.0.3 Install Get Pop-Up Error - <Hostname>:<Hostname> (Doc ID 1396516.1)

Last updated on NOVEMBER 20, 2019

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.3 to 11.2.0.3 [Release 11.2]
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Generic UNIX
Generic Linux

Symptoms


While installing 11.2.0.3 on a Unix system, an Oracle Universal Installer (OUI) window pops up with a message like this (but with your actual hostname):

<HostName>: <Hostname>


For example, if your system hostname is "XYZ123":

XYZ123: XYZ123


The following error message appears in the installActions.log file:

INFO: Setting value for the property:configcmds in the bean:configcmdmappings
SEVERE: [FATAL] XYZ123: XYZ123.
Refer associated stacktrace #oracle.install.commons.util.exception.DefaultErrorAdvisor:37
INFO: Advice is ABORT
SEVERE: Unconditional Exit
INFO: Adding ExitStatus FAILURE to the exit status set
INFO: Finding the most appropriate exit status for the current application
INFO: Exit Status is -1


Additionally, the following error stack appears in the oraInstall.err file:

---# Begin Stacktrace #---------------------------
ID: oracle.install.commons.util.exception.DefaultErrorAdvisor:37
oracle.cluster.verification.VerificationException: XYZ123: XYZ123
at oracle.cluster.verification.ClusterVerification.<init>(ClusterVerification.java:231)
at oracle.cluster.verification.ClusterVerification.getInstance(ClusterVerification.java:333)
at oracle.install.driver.oui.OUISetupDriver.load(OUISetupDriver.java:419)
at oracle.install.ivw.db.driver.DBSetupDriver.load(DBSetupDriver.java:190)
at oracle.install.commons.base.driver.common.Installer.run(Installer.java:299)
at oracle.install.ivw.common.util.OracleInstaller.run(OracleInstaller.java:106)
at oracle.install.ivw.db.driver.DBInstaller.run(DBInstaller.java:136)
at oracle.install.commons.util.Application.startup(Application.java:891)
at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:165)
at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:182)
at oracle.install.commons.base.driver.common.Installer.startup(Installer.java:348)
at oracle.install.ivw.db.driver.DBInstaller.startup(DBInstaller.java:124)
at oracle.install.ivw.db.driver.DBInstaller.main(DBInstaller.java:155)

Cause

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In this Document
Symptoms
Cause
Solution


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