ORA-7445 [kghuwrlength()+28] When Trying To Log On To eBusiness Suite Responsibility

(Doc ID 1418065.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.2.0 and later
Information in this document applies to any platform.

Symptoms

When trying to logon to an eBusiness Suite Responsibility the following error is raised:
ORA-07445: exception encountered: core dump [kghuwrlength()+28] [SIGSEGV] [ADDR:0x80FFFFFF7B6C4D10] [PC:0x1073BCA5C] [Address not mapped to object] []

The trace file shows the following PL/SQL block being executed at the time of the crash:
begin HR_SIGNON.INITIALIZE_HR_SECURITY; end;

Changes

The problem occurs after applying the patches 11i.HR_PF.K(3500000) and 11i.HR_PF.K(10015566) in an 11.5.10.2 eBusiness Suite environment.

The crash occurs when a user accesses the self service responsibility page from the eBusiness Suite website.

Cause

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