ODA (Oracle Database Appliance): Offline Configurator fails with error: gateway is not pingable (Doc ID 1421923.1)

Last updated on DECEMBER 06, 2012

Applies to:

Oracle Appliance Kit - Version 2.1.0.1 and later
Information in this document applies to any platform.

Symptoms

Running the ODA Offline Configurator  during running GUI Network Validation on Windows XP/Linux you are getting the error

ERROR: Gateway IP for network 0 144.25.212.1 is not pingable



Doing Network Validations
==========================
VIP for network 0 host 1 is not pingable
VIP for network 0 host 2 is not pingable
Gateway IP for network 0 144.25.212.1 is not pingable
Name for network 0 host 1 rac07box1.us.oracle.com is resolvable
Network Name for host 1 rac07box1.us.oracle.com resolves to 144.25.215.91
Name for network 0 host 2 rac07box2.us.oracle.com is resolvable
Network Name for host 2 rac07box2.us.oracle.com resolves to 144.25.215.95
IP for host 1 is not pingable
IP for host 2 is not pingable
VIP Name for host 1 rac07box1-vip.us.oracle.com is resolvable
VIP Name for host 1 rac07box1-vip.us.oracle.com resolves to 144.25.215.92
VIP Name for host 2 rac07box2-vip.us.oracle.com is resolvable
VIP Name for host 2 rac07box2-vip.us.oracle.com resolves to 144.25.215.96
SCAN Name rac07box-scan.us.oracle.com is resolvable
SCAN IP 144.25.215.150 is not pingable.
SCAN IP 144.25.215.160 is not pingable.
SCAN Name rac07box-scan.us.oracle.com resolves to IP 144.25.215.160
SCAN Name rac07box-scan.us.oracle.com resolves to unknown IP 144.25.215.170
SCAN Name rac07box-scan.us.oracle.com resolves to IP 144.25.215.150

Network Validation Summary
==========================
ERROR: Gateway IP for network 0 144.25.212.1 is not pingable


But the Gateway is answering doing the ping from an OS console

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms