OUI Fails With INS-41815 and ssh Stops Working After Running GI rootupgrade.sh if User's Home Directory is Set to /opt/oracle

(Doc ID 1422423.1)

Last updated on MARCH 06, 2014

Applies to:

Oracle Database - Enterprise Edition - Version and later
HP-UX PA-RISC (64-bit)
Oracle Solaris on SPARC (64-bit)
IBM AIX on POWER Systems (64-bit)
Linux x86-64


The rootupgrade.sh was successfully run on both nodes, but when executing the configuration assistants, OUI reported the following error although CRS is running fine on all nodes:

INS-41815 The installer has detected that Oracle Clusterware is not running on the following node; racnode2

PRCI-1108 - failed to check CRS running status for CRS home /opt/oragrid/product/11.2.0 on node racnode2
PRCT- 1003 Failed to run crsctl on node "racnode2"


OUI also shows "Failed" for "Update Inventory"


oraInstall.out file shows an error while updating the inventory on the remote node:

SEVERE:Remote 'UpdateNodeList' failed on nodes: 'racnode2'.


After running root upgrade.sh, ssh does not work.  It prompts for the password.

Running cluvfy gives
User equivalence check failed for user


Nothing other than successfully running rootupgrade.sh


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