OUI Fails With INS-41815 and ssh Stops Working After Running GI rootupgrade.sh if User's Home Directory is Set to /opt/oracle (Doc ID 1422423.1)

Last updated on MARCH 06, 2014

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.3 and later
HP-UX PA-RISC (64-bit)
Oracle Solaris on SPARC (64-bit)
IBM AIX on POWER Systems (64-bit)
Linux x86-64

Symptoms


The rootupgrade.sh was successfully run on both nodes, but when executing the configuration assistants, OUI reported the following error although CRS is running fine on all nodes:

INS-41815 The installer has detected that Oracle Clusterware 11.2.0.3 is not running on the following node; racnode2

PRCI-1108 - failed to check CRS running status for CRS home /opt/oragrid/product/11.2.0 on node racnode2
PRCT- 1003 Failed to run crsctl on node "racnode2"

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OUI also shows "Failed" for "Update Inventory"

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oraInstall.out file shows an error while updating the inventory on the remote node:

SEVERE:Remote 'UpdateNodeList' failed on nodes: 'racnode2'.

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After running root upgrade.sh, ssh does not work.  It prompts for the password.

Running cluvfy gives
User equivalence check failed for user

Changes

Nothing other than successfully running rootupgrade.sh

Cause

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