Encrypted Or TDE Export Fails With ORA-07445: [__intel_new_memcpy()] Error (Doc ID 1435046.1)

Last updated on FEBRUARY 07, 2014

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.2 to 11.2.0.3 [Release 11.2]
Information in this document applies to any platform.
***Checked for relevance on 27-Dec-2013***

Symptoms

You are performing a TDE or encrypted data pump export (expdp) and are seeing the following error during the export:

Job "xxxxx"."SYS_EXPORT_SCHEMA_01" stopped due to fatal error at


In the alertlog, you see the following errors:


ORA-00600: internal error code, arguments: [kgh_heap_sizes:ds], [0x2B67EF0DBEA8], [], [], [], [], [], [], [], [], [], []
ORA-07445: exception encountered: core dump [__intel_new_memcpy()+5429] [SIGSEGV] [ADDR:0x2B67EF29E000] [PC:0x46BC4C5] [Address not mapped to object] []


The stack trace in the trace file will be similar to the following:

... intel_new_memcpy <- intel_fast_memcpy.J <- kupdcReWrtHdr <- kupaxcl <- kpxsSessClose <- kpxsClose <- PGOSF459_qxxqClos <- spefcpfa <- spefmccallstd <- pextproc <- pgmcetc_execute_tru <- sted_c <- pgmccc_call_c <- sted_c <- pciccc_call_c <- kkxmcexe <- PGOSF599_kgmexcb <- PGOSF127_kkxmswu <- kgmexwi <- kgmexec <- evapls <- evaopn2 <- qximeop_fbk <- qximeop <- qxxmeop <- qerlxtClose <- ctcdrv <- opiexe ...

Cause

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