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How to Setup Automatic RDA Data Collection for Incident Packages? (Doc ID 1456047.1)

Last updated on SEPTEMBER 25, 2018

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.2 and later
Information in this document applies to any platform.

Goal

Starting with Oracle Database 11.2.0.2, the Incident Package System (IPS) can trigger a Remote Diagnostic Agent (RDA) collection when finalizing an incident package. RDA derives the collection requirements from the incident using rules. It suppresses all interactive dialogs during the setup and the data collection.The resulting RDA package becomes embedded into Incident package. So customers can upload all in one to support for further analyze.

This article explains requirements and how to setup this functionality. Once setup the functionality is available for all IPS calls (ADRCI and SWB)

Solution

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In this Document
Goal
Solution
 Requirements
 Setup
 Create IPS Package
 Review results
References

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